IT Application Analyst - Hybrid
About The Position
The IT Applications Analyst is responsible for the daily administration, support, and optimization of enterprise business applications. This role involves evaluating, documenting, implementing, testing, and troubleshooting a wide range of software solutions while performing root cause analysis to resolve incidents efficiently. The analyst collaborates across several IT teams, works within diverse software environments, operating systems, and hardware platforms, and serves as a key liaison between end users, IT professionals, and third-party vendors. Under the guidance of the IT Applications Supervisor and Manager, the analyst also contributes as a technical lead on application-related projects and ensures consistent, high-quality support for all business-critical applications.
Requirements
- Any combination of post-secondary education in Business, Information Technology or related IT field and IT related experience to equal 4 years.
- Must possess excellent interpersonal skills, communication skills and sound judgment.
- Hands on experience with multiple IT technologies.
- Knowledge and understanding of incident, problem and escalation process.
Responsibilities
- Daily administration of enterprise business applications
- Support of enterprise business applications
- Optimization of enterprise business applications
- Evaluating software solutions
- Documenting software solutions
- Implementing software solutions
- Testing software solutions
- Troubleshooting software solutions
- Performing root cause analysis to resolve incidents
- Collaborating across several IT teams
- Serving as a liaison between end users, IT professionals, and third-party vendors
- Contributing as a technical lead on application-related projects
- Ensuring consistent, high-quality support for all business-critical applications
Benefits
- weekly pay
- on-site clinics
- health benefits
- health and dental insurance plans with HSA and FSA options
- on-campus health and vision clinics
- generous paid time off
- retirement plans with 6 percent dollar-for-dollar matching
- maternity, and bonding parental leave options
- short- and long-term disability
- life insurance
- employee perks and discounts
- wellness opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
Associate degree
Number of Employees
1,001-5,000 employees
