IT Analyst

NV5 • Cary, NC

1d • Onsite

About The Position

NV5 (NYSE: TIC) is a provider of engineering and consulting services to public and private sector clients, delivering solutions through six business verticals: Testing, Inspection & Consulting; Infrastructure; Utility Services; Environmental Health Sciences; Buildings & Program Management; and Geospatial Technology. With offices nationwide and abroad, NV5 helps clients plan, design, build, test, certify, and operate projects that improve the communities where we live and work. As engineers, architects, construction/program managers, environmental professionals and beyond, we play a significant role in shaping our communities through the services we provide. We are looking for passionate, driven individuals to join our team focused on Delivering Solutions and Improving Lives . NV5 is seeking a full-time IT Analyst to support our Cary, NC office. This role provides frontline technical support and assistance to end users and IT operations. Please note, this is not a remote position.

Requirements

• College or technical school education in an IT-related field, or equivalent hands-on experience
• 2–4 years of experience in an IT support or help desk environment

Responsibilities

• Deliver hands-on hardware and software support to end users
• Support and maintain office telecommunications systems
• Provide technical support for office hardware, including printers and plotters
• Accurately document, track, and resolve IT support requests
• Perform hardware and software installations and upgrades (e.g., RAM, hard drives, video cards)
• Execute new hire and termination IT processes, including creating and removing user, phone, and voicemail accounts, and setting up or retrieving computer systems
• Manage moves, adds, and changes involving hardware, software, cabling, and telephone/voicemail systems
• Build, configure, and deploy end-user computers
• Assist senior IT staff with projects and tasks as assigned
• Travel locally between offices as required

Benefits

• NV5 offers a competitive compensation and benefits package including medical, dental, life insurance, PTO, 401(k) and professional development/advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees