IT Analyst II

University of Florida•Gainesville, FL

2d•$68,000 - $72,000

About The Position

The position provides Business Affairs Departments with Information Technology based support and application programming expertise. The position will be responsible for the development, deployment, reporting, and oversight of department server systems as well as assisting with the management and coordination of application system specifications. These applications and systems consist of multiple Building Automation System Servers, Campus Energy Analytics Software, Industrial Process Control Systems, GIS and various other department software packages. Responsible for assisting the IT Manager in efforts to create and maintain centralized UF IT security policies, standards, and procedures. The position will also be responsible for assisting department personal with enterprise risk assessments as they arise. Software Application and Hardware System Support - The position's responsibilities also include assisting the management and troubleshooting of various department servers and industrial control system applications. This includes ensuring all applications, databases, and operating systems are updated, patched and backed-up. The position will also serve as the department's backup point of contact between the department, application vendors, and the university's centralized Information Technology groups. The position will interface with university IT staff and department end-users to resolve issues involving university level IT policy, standards, requirements, and procedures as they pertain to industrial and low voltage automation systems. Software Programming/Development- Utilizing the department's software applications and data sources, the position will be responsible for learning the various programming protocols and languages. These functions will require database administration experience in MySQL and MSSQL, as well as programming and scripting experience with languages such as PHP, PowerShell, Axon, Python, JavaScript, etc. Mobile Device Management - Utilizing the University’s software applications and data sources, the position will be responsible for daily support of iPhones and iPads using iTunes and UF’s Jamf cloud enterprise application. IT Equipment System Management - The position will assist and be responsible for the management and tracking of all industrial control embedded and specialized devices and tools connected to the UF network. This includes coordination of IP address assignments and application protocol addressing, etc. Valid Florida Driver’s license required at time of appointment.

Requirements

Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience
Database administration experience in MySQL and MSSQL
Programming and scripting experience with languages such as PHP, PowerShell, Axon, Python, JavaScript, etc.
Valid Florida Driver’s license required at time of appointment

Nice To Haves

Bachelor’s degree in an appropriate area and four years of relevant experience; or a high school diploma or equivalent and eight years of relevant experience. Appropriate college coursework may substitute at an equivalent rate for the required experience, but does not negate the requirement for a Bachelor's degree and/or a high school diploma or equivalent.
Intermediate knowledge of Windows Server operating system administration
Experience in automation/scripting with PowerShell
Experience in OS image creation and deployment
Experience with virtualization technologies (Citrix, Hyper-V, VMware, etc.)
Experience with Database management software/systems (MySQL, SQL, etc.)
Ability to plan, organize and coordinate work assignments with minimal supervision
Ability to communicate technical information clearly too non-IT staff of supported units
Ability to work effectively with IT Manager and staff

Responsibilities

Development, deployment, reporting, and oversight of department server systems
Assisting with the management and coordination of application system specifications
Assisting the IT Manager in efforts to create and maintain centralized UF IT security policies, standards, and procedures
Assisting department personal with enterprise risk assessments
Assisting the management and troubleshooting of various department servers and industrial control system applications
Ensuring all applications, databases, and operating systems are updated, patched and backed-up
Serving as the department's backup point of contact between the department, application vendors, and the university's centralized Information Technology groups
Interfacing with university IT staff and department end-users to resolve issues involving university level IT policy, standards, requirements, and procedures as they pertain to industrial and low voltage automation systems
Learning the various programming protocols and languages
Daily support of iPhones and iPads using iTunes and UF’s Jamf cloud enterprise application
Management and tracking of all industrial control embedded and specialized devices and tools connected to the UF network
Coordination of IP address assignments and application protocol addressing