IT Admin

Compass GroupNorman, OK
3dOnsite

About The Position

Summary: This position is located at the University of Oklahoma Athletics. Responsible for IT and administrative support of food service programs. Essential Duties and Responsibilities: Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets. Troubleshoot transaction failures, connectivity issues, and device malfunctions during events. Manage software updates, menu programming, pricing changes, and discounts/promotions. Oversee integration between POS and inventory/revenue systems. Ensure equipment is deployed correctly before each event and collected/secured afterward Troubleshoot bandwidth issues, access point failures, and outages in real time Maintain inventory of IT equipment and coordinate replacements Quickly resolve issues to minimize downtime and revenue loss Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc. Assist operations with analyzing sales trends, downtime reports, and device performance. Support finance teams in reconciling POS revenue data post-event. Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics Manage digital menu boards, pricing updates, video wall systems, and promotional displays. Performs other duties as assigned. Apply to Levy today! Levy is a member of Compass Group USA Click here to Learn More about the Compass Story

Responsibilities

  • Set up, configure, and maintain POS terminals, handheld devices, kiosks, and mobile ordering tablets.
  • Troubleshoot transaction failures, connectivity issues, and device malfunctions during events.
  • Manage software updates, menu programming, pricing changes, and discounts/promotions.
  • Oversee integration between POS and inventory/revenue systems.
  • Ensure equipment is deployed correctly before each event and collected/secured afterward
  • Troubleshoot bandwidth issues, access point failures, and outages in real time
  • Maintain inventory of IT equipment and coordinate replacements
  • Quickly resolve issues to minimize downtime and revenue loss
  • Provide on-site IT support during athletic events (football, basketball, baseball, softball, etc.
  • Assist operations with analyzing sales trends, downtime reports, and device performance.
  • Support finance teams in reconciling POS revenue data post-event.
  • Provide training for employees and supervisors on POS use, login processes, and troubleshooting basics
  • Manage digital menu boards, pricing updates, video wall systems, and promotional displays.
  • Performs other duties as assigned.

Benefits

  • Instapay (early access to your wages) and high interest savings both through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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