ISP Onboarding Specialist

Hub Group

7h•$25

About The Position

Hub Group is seeking an Onboarding Specialist. The Onboarding Specialist is responsible for the working directly with the Independent Service Provider and execution of the onboarding workflow for all qualified drivers. Additionally, the Onboarding Specialist assists the Fleet Recruiting Team with the local onboarding experience that is consistent across all departments.

Requirements

Strong verbal and written communication skills
Desire for a long-term career with an industry leading company
Ability to present and maintain a positive corporate image in a fast-paced environment
Proactively establish and maintain effective working team relationships with all support departments
Must be proficient with Microsoft Office products including Word, Excel, PowerPoint, Outlook, etc.
General computer skills - Microsoft Office, Outlook, AS400
The ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast paced/high volume sales environment

Nice To Haves

Transportation industry knowledge and experience is a plus

Responsibilities

Initiate and monitor the completion of all ISP employment background checks and drug screens
Initiate and monitor onboarding progress of drivers and helpers tied to new ISPs
Validate compliance with state and federal filings through Secretary of State and FMCSA
Collect credentials and business documents for new hire ISPs
Identify resolution to issues and take actions as-well able to work in a fast-paced environment
Complete weekly updates to notify field of progress in high need markets
Assist onboarding coordinators with drivers and helpers in peak season
Maintain up to date knowledge of client requirements for hires
Document new hires daily on FFM class list
Communicate consistently with recruiters and the field to ensure needs are being met
Other duties as assigned