IS Computer Tech - Depot

Citi Trends•Savannah, GA

16h•Onsite

About The Position

The Computer Field Technician is responsible for providing onsite support to Citi Trends stores as part of a scheduled rotation. As directed by management, the Computer Field Technician will work independently to support Citi Trends store computer systems, telephone systems, network, and video surveillance equipment. The ideal candidate will possess a strong technical and telecommunication background. The Computer Field Technician will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization.

Requirements

This position requires travel as needed
Must have & maintain a clean driving record
Must be willing to work all shifts and/or holidays on an as needed basis
Must possess knowledge and experience terminating communication cables (RJ-45, RJ-11, Coaxial)
Must possess knowledge and experience using telecommunication and electrical test tools
Must have working knowledge of Microsoft Office -- Excel, Word, Outlook, Visio
Must have the ability to read and quickly understand technical documents, reports, manuals, and general correspondence
Ability to lift 15-50 lbs consistently
Ability to read and understand documents such as general correspondence, department reports and office procedures. Ability to speak effectively with vendors and employees of the company.
Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
This position requires travel as needed.

Nice To Haves

Ability to operate a scissor lift a plus
Speak English clearly, Spanish/speaking a plus

Responsibilities

Troubleshoots, repairs, maintains, installs, and performs testing activities on various computer equipment, peripherals, data communication and computer network systems
Assembles, installs, configures and tests computer equipment on local area networks requiring use of standard interface protocols
Completes work orders such as installing equipment, connecting and moving devices
Performs preventive maintenance for computer, data communication and/or peripheral equipment
Converse with store associates in order to determine details of equipment problems
Advise store associates concerning equipment operation and maintenance practices
Uses network and telecommunication test equipment, such as butt sets and audible tone probes, to troubleshoot cable malfunctions
Uses electronic test equipment, such as optical power meters and multimeters, to troubleshoot equipment malfunctions
Review and perform facility related repair functions such as ceiling tile and lighting repair
Performs other duties as may be assigned