IOP Transition Representative

Quest Diagnostics•Hartford, CT

3h•Onsite

About The Position

Under the direction of the regional field services trainer, the IOP Transition Representative provides consistent and high-quality onboarding services to new and complex customers approved for the placement of an in-office phlebotomist (IOP). This role involves deploying to new client offices for a defined period while a regular phlebotomist is recruited. The employee will rotate to new assignments and act as an advance team when necessary. Under the guidance of the regional field services trainer, the Transition Specialist will coach, mentor, instruct, and serve as a resource person for new employees, ensuring a smooth start for both new hires and new clients.

Responsibilities

Provide consistent and high-quality onboarding services to new and complex customers approved for in-office phlebotomist (IOP) placement.
Deploy to new client offices to set up operations for a defined period while a regular phlebotomist is recruited.
Rotate to new assignments and act as an advance team when necessary.
Act as a coach, mentor, instructor, and resource person for new employees.
Ensure a smooth start for new clients.

Benefits

Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness®
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 "MyDay" off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities