Invoicing Coordinator

DH PaceOlathe, KS
5hOnsite

About The Position

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business. $1,000 SIGN ON BONUS TO CANDIDATES HIRED WITH VERIFYABLE BILLING AND/OR INVOICING EXPERIENCE DH Pace Company, Inc. aspires to hire a full time Invoicing Coordinator at our office in Olathe, Kansas. This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions as well as other administrative and customer service job responsibilities.

Requirements

  • Expert attention to detail and great customer service skills.
  • Comfortable working independently and with a team.
  • Prioritize tasks and possess strong analytical skills.
  • Ability to multi-task and work efficiently in a fast-paced environment.
  • Strong Microsoft Office and computer skills.
  • Excellent communication skills.
  • Billing experience (preferred) and AR/AP experience

Responsibilities

  • Provide general administrative support in daily office functions.
  • Create and manage customer invoices meeting daily and monthly goals.
  • Answer customer calls and emails and enter daily service requests.
  • Receive and process check and credit card payments.
  • Set up and maintain customer account information.
  • Create and implement team building and community outreach activities.
  • Perform monthly credit card reconciliations.
  • Upload contract documents to company website for review and final agreement.
  • Contract liaison between customers and staff to ensure documents are submitted w/all signatures and deadlines are met.
  • Ensures excellent customer service through fast and accurate processing of service, communication, and coordinating with other departments to resolve inquiries.
  • Complete a variety of complex billing duties, including special billing requirements, lien waivers, and National Accounts billing to ensure customers are invoiced timely and accurately.
  • Assist in processing customer invoices through web portals.
  • Review and analyze monthly reports, identify potential errors and trends, and research for resolution.
  • track jobs for billing balance and monthly cutoff billing dates, to ensure deadlines are met.
  • Collaborate with Operations team to resolve any billing matters.
  • Ability to work overtime as required.
  • Other duties as assigned.

Benefits

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date!
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations!
  • 401k retirement plan: Including an employer match!
  • Company paid: Life insurance, short-term disability, & long-term disability
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