Invoice Specialist

DH Pace • St. Louis, MO

50d

About The Position

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. Overhead Door Company of St. Louis™, a DH Pace Company, Inc. is seeking to hire an Invoice Specialist in St. Louis, MO! This is a great opportunity for a detail oriented, organized individual to join a team of dedicated professionals. This role will perform billing functions, such as researching billing history, posting invoices, preparing, and validating billing feeds, performing analysis to determine data errors, and leading the corrections of the data prior to invoicing clients.

Requirements

• Expert attention to detail and great customer service skills.
• Comfortable working independently and with a team.
• Prioritize tasks and possess strong analytical skills.
• Ability to multi-task and work efficiently in a fast-paced environment.
• Strong Microsoft Office and computer skills.
• Excellent communication skills.
• Previous billing experience.

Responsibilities

• Ensures excellent customer service through fast and accurate processing of service, communication and coordinating with other departments to resolve inquiries.
• May mentor or give direction to team members and provide training on best practices.
• Coordinate with operations team to review Special Pricing Agreement for updates.
• Track jobs for billing balance and monthly cutoff billing dates, ensuring they are met.
• Review and analyze monthly reports to identify potential errors and trends; take action to resolve as appropriate.
• Handle internal and external escalations as necessary.
• Ability to work overtime as required.
• Other duties as may be assigned.

Benefits

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401k retirement plan: Including an employer match!
• Company paid: Life insurance, short-term disability, & long-term disability
• and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees