Investment Associate

Ion Bank•South Windsor, CT

About The Position

At Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day. As a result of Ion’s continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community! Who we are seeking for this role: We are looking for a detail-oriented and motivated Investment Associate to join our team. The ideal candidate is organized, analytical, and thrives in a fast-paced environment. This person will support Financial Advisors with client communications, portfolio administration and account management. Strong communication skills, accuracy and a proactive mindset are essential, as is a genuine interest in finance and client service. As an Investment Associate, you are responsible for: Assisting non-deposit Investment broker in the sales and service of alternative investment products and oversees a segment of clients. Assists with the sales of annuities, life insurance and mutual funds to clients, as needed. Provides administrative support to team.

Requirements

High School diploma, with some business-related college courses required.
One to three years financial industry related experience and Series 6 and 63 (or higher) and State Life & Health Insurance licenses are required.

Responsibilities

Accurate completion and processing of new account and servicing paperwork
Updates client database and files
Communicates with clients and advisors in a professional manner and is responsive to their needs
Oversees a segment of clients requiring ongoing support, identifying opportunities for additional products and services
Completes reports, as needed
Ensure company service standards are continually achieved in area of responsibility
Perform clerical and administrative duties to support the departments sales and service function
Address customer inquiries promptly, accurately, and professionally
Process customer files, general correspondence, and other related transactions
Appointment scheduling for brokers
Accurate processing of checks and securities
Facilitate reviews of current client accounts
Knowledge of both Osaic and Bank policies and procedures, as well of State and Federal laws and regulations
Responsible for compliance regulations related to this position and receiving appropriate training including but not limited to: Annually - Right to Financial Privacy Act H – Bank Protection Act Information Security Standards (GLB) (Including Data Protection Act) Reg. P – Privacy of Consumer Financial Information Bank Secrecy Act (BSA) Office of Foreign Assets Control (OFAC) USA Patriot Act Fair and Accurate Credit Transaction Act (FACTA) BB – Community Reinvestment Act (CRA) Biennially - FDIC Insurance Rules ADA Public Policy (Effective Communication for Individuals with Disabilities