Investigator Iii, Human Services

State of Maryland•Baltimore City, MD

About The Position

When you join the Maryland Department of Human Services (DHS), you join a team of more than 5,000 employees across the state dedicated to positively changing the lives of more than 1 million Marylanders each year. We do this by providing economic support, preventive services, and caring for children and adults. We aim to deliver services so that we more quickly meet the needs of the people we serve. At DHS, we grapple with hard questions to find new ways to foster a culture of bold innovation. We do this to ensure that in Maryland, we leave no one behind. The Investigator III serves show cause orders and subpoenas for witnesses and records in Child In Need of Assistance (CINA), Termination of Parental Rights (TPR), and Adult Protective Services (APS) cases. The employee uses investigative techniques to track down the location of persons to be served. These functions facilitate the timely resolution of court proceedings.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Three years of experience in income maintenance investigation or income maintenance eligibility determination.
OR Four years of experience in claims, credit, or administrative investigative work, law enforcement or licensed detective work, involving investigations.
Candidates may substitute education at an accredited college or university at the rate of 30 credit hours for up to one year of the required experience.
Candidates using licensed private detective for all or part of the required experience must list the license number and date of issue on the application.
Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in General Investigation classifications or General Investigation specialty codes in the Inspection, Investigation, Enforcement and Compliance field of work on a year-for-year basis for the required experience.
Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties may be required to possess a motor vehicle operator's license valid in the State of Maryland.
Employees in this classification may be required to own and operate an automobile.
Employees in this classification may be required to work variable hours.

Nice To Haves

One year of experience preparing and presenting reports and/or recommendations clearly and concisely.
One year of knowledge using Social Media platforms.
One year of experience completing court affidavits.
One year of experience using Microsoft Suite and Gmail.

Responsibilities

Serves initial process including show cause orders to parties, and subpoenas to witnesses and custodian of records in accordance with legal requirements.
Conduct field investigations and interviews with potential leads to achieve service of process
Investigates various available databases and other techniques to and confirm the real-time location of witnesses and parties to Adult Protective Services (APS), Child In Need Assistance (CINA), and Termination of Parental Rights (TPR) cases.
Compiles and provides written monthly reports related to Child In Need Assistance (CINA) and Terminating of Parental Rights (TPR) cases.

Benefits

health insurance, dental, and vision plans offered at a low cost
Personal Leave- new State employees are awarded six (6) personnel days annually (prorated based on start date).
Annual Leave – ten (10) days of accumulated annual leave per year.
Sick Leave – fifteen (15) days of accumulated sick leave per year.
Parental Leave – up to sixty (60) days of paid parental leave upon the birth or adoption of a child.
Holidays – State employees also celebrate at least twelve (12) holiday per year.
Pension – State employees earn credits towards a retirement pension.
Positions may be eligible for telework.

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