Investigations Coordinator

Oak Hill/Gilead • Hartford, CT

21h

About The Position

As an Investigations Coordinator, you will play a key role in supporting the investigation of allegations of abuse, neglect, and other reportable incidents. You will work closely with leadership to gather evidence, prepare comprehensive reports, and ensure compliance with state and regulatory standards—all while maintaining objectivity and professionalism.

Requirements

• Bachelor’s degree in Psychology, Social Work, or a related Human Services field
• At least 5 years of experience in the I/DD field
• 2–3 years of investigative experience
• Certified Investigator through the Connecticut Department of Developmental Services (DDS)
• Strong ability to remain objective and fact-focused
• Excellent written and verbal communication skills
• Ability to manage sensitive situations with professionalism and emotional control
• Strong time management and organizational skills
• Ability to maintain strict confidentiality
• Willingness to accept feedback and continuously improve investigative processes

Nice To Haves

• 5+ years of investigative and/or supervisory experience

Responsibilities

• Prepare detailed investigatory reports, including findings, recommendations, and supporting documentation
• Analyze documentary, testimonial, and other evidence to support investigations
• Collaborate with the Investigation Oversight and Compliance Supervisor to review and refine reports
• Respond to feedback from internal and external stakeholders to ensure thorough and compliant investigations
• Support timely submission of reports in alignment with Oak Hill and state agency standards (DDS, DCF, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees