Investigations Consultant

UnitedHealth Group•Eden Prairie, MN

3d•Remote

About The Position

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. The Internal Investigations and Digital Forensics team, part of UnitedHealth Group’s Compliance and Ethics Organization, conducts internal investigations related to allegations of serious employee misconduct, fraud, theft, and other insider risks, and provides digital forensic support and analysis to the Enterprise. The Investigations Consultant will conduct complex investigations and digital forensic analyses, in partnership with enterprise stakeholders such as Enterprise Security and Resilience Office, People Team, Employment Law, Compliance, and Privacy. This role will also support team leadership in assisting in the development and refinement of investigative processes. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

5+ years of experience in law enforcement, cybersecurity, or related domain conducting investigations into allegations of employee misconduct or violations of state/federal criminal code
3+ years of experience conducting digital forensic investigations or analysis of operating system artifacts, system/network logs, or other electronically stored information
3+ years of experience using digital forensic tools such as X-Ways, Magnet Axiom, Nuix, Cellebrite, and other open-source tools and scripts
Current with new and evolving technologies via formal training and self-directed education, with the ability to conduct ongoing testing and upgrading of digital forensic processes, software, and capabilities
Intermediate level of familiarity with technical concepts, to include computer hardware/software, network protocol, and file system structure
Intermediate level of proficiency with Microsoft Office products (Word, Excel, Outlook, PowerPoint)
Intermediate level of interpersonal and communication skills to conduct investigations, lead cross-functional teams, collect statements and interviews, and report findings to internal employees and leaders

Nice To Haves

Digital forensics certifications from reputable certification entities, such as GIAC (GCFE and GCFA), IACIS (CFCE), and Cellebrite
Experience leveraging Security Information and Event Management (SIEM) and Data Loss Prevention (DLP) solutions, Microsoft Defender, and Microsoft Purview to detect and investigate intentional misconduct
Experience conducting criminal or civil investigations at the local, state, or federal level
Experience in fostering the professional development of new junior team members
Familiarity with cloud computing platforms such as Microsoft Azure and Amazon Web Services

Responsibilities

Lead end-to-end investigations related to employee misconduct, including evidence collection, chain-of-custody documentation, conducting interviews, and writing case summaries and reports
Conduct digital forensic examinations of computers, mobile devices, and other electronically stored information such as system/network logs, email, and other large data sets
Collaborate and support leadership to enhance investigative processes which reflect current best practices and industry standards
Collaborate and support leadership to implement innovative and efficient solutions to identify, investigate, and mitigate internal risks
Foster the professional development of new junior team members