Investigation Specialist II - 79000972

State of Florida•Largo, FL

1d•Onsite

About The Position

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Requirements

Knowledge of Microsoft Office software.
Knowledge of investigative techniques.
Ability to read, interpret and apply statutes and administrative rules to specific fact scenarios.
Ability to conduct fact-finding interviews and take statements.
Ability to collect and analyze evidence.
Ability to conduct thorough investigations.
Ability to write accurate investigative reports.
Skilled with attention to detail and critical thinking.
Skilled with strong oral and written communication.
Skilled with customer service etiquette.
Two years of investigative experience
Two years of experience in researching and analyzing statutory issues.

Nice To Haves

Bachelor's Degree from an accredited college or university
Associate's Degree from an accredited college or university and two years of investigative experience
Who are bilingual in both English and Spanish.

Responsibilities

Conducts investigations of more complex issues to determine regulated parties' compliance with the Florida Statutes and Administrative Code.
Reviews and analyzes jurisdictional issues, prepares investigative plans, interviews witnesses, gathers and maintains physical evidence, conducts authorized travel, maintains investigative files properly.
Provides written and telephonic responses to complaints and inquiries from the public concerning issues regulated by the Division’s program areas.
Communicates with the public in a timely manner and is knowledgeable in applying the statutes and administrative rules enforced by the division to varying factual scenarios.
Generates appropriate documentation and maintains appropriate files in response to complaints and inquiries from the public.
Prepares cases for administrative action, trial, and related hearings or proceedings.
Develops and maintains a network of contacts among members and representatives of regulated industries.
Maintains a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
Performs other related work as required.

Benefits

State of Florida retirement package: 3% employee contribution required.
Nine annual paid holidays and one personal holiday
Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
Ability to earn up to 104 hours of paid sick leave annually.
The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
The State of Florida provides a $25,000 life insurance policy to eligible employees.
Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
Tax deferred medical and childcare reimbursement accounts are available.
Tuition waiver program to attend an approved State of Florida College or University
For additional benefit information, please visit the following website: http://www.mybenefits.myflorida.com