Investigation Specialist II - 79000452

State of Florida • Largo, FL

1d • Onsite

About The Position

This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is a part of the investigative team, and is responsible for analyzing and investigating incoming complaints for alleged violations of Florida Statutes and Board Rules regulated by the Department.

Requirements

• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.
• Two years of investigative experience in researching and analyzing statutory issues.
• Two years of preparing investigative reports.
• Valid Florida Driver’s License
• Case and non-related case Travel

Nice To Haves

• Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years investigative experience
• Bilingual in both English and Spanish.

Responsibilities

• The incumbent in this position is responsible for the day-to-day intake and processing of public complaints and inquiries regarding issues regulated by the Division’s program areas.
• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements
• Preparing written letters to complainants and respondents
• Preparing detailed investigative reports to outline each allegation that was investigated
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed
• Effectively monitor case load to ensure cases are processed in a timely manner
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• The State of Florida offers health insurance coverage (i.e. individual and family coverage) to eligible employees.
• The State of Florida provides a $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees