About The Position

Assist in execution of pro-active regional plan that involves clinical, sales, and service support to improve market share and increase quality of service to customers. Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training. Attends cases in customer accounts and advises physicians on clinical attributes / techniques associated with our coronary products. Represents IO field organization during designated BSC clinic lab days. Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms. Provide supplemental training support during product launches and for high touch specialty products. Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions. Responsible for consignment inventory tracking, semiannual audits, expired product and returns. Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation. Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements

Requirements

  • Bachelors degree or equivalent healthcare technical certification combined with work experience
  • Comprehensive knowledge of anatomy, physiology and medical terminology
  • 3+ years of experience working in a clinical setting
  • Previous Interventional Oncology and Interventional Radiology experience.
  • 3 years of competitive field clinical experience or in related clinical field or minimum of 6 full years in related clinical field
  • Proven ability to take on a large number of accounts and travel.
  • Problem solving and the ability to be coached and directed by other teammates will allow collaboration.

Responsibilities

  • Assist in execution of pro-active regional plan that involves clinical, sales, and service support to improve market share and increase quality of service to customers.
  • Serves as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training.
  • Attends cases in customer accounts and advises physicians on clinical attributes / techniques associated with our coronary products.
  • Represents IO field organization during designated BSC clinic lab days.
  • Educates customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
  • Provide supplemental training support during product launches and for high touch specialty products.
  • Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Responsible for consignment inventory tracking, semiannual audits, expired product and returns.
  • Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
  • Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements
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