Internet Sales Consultant

Cavender Auto Family•San Antonio, TX

About The Position

For over 80 years, the Cavender Auto Family has proudly served our communities, employees, and customers by offering the best dealership experience possible. With remarkable growth over the last 5 years, we now operate 16 dealerships across San Antonio, Austin, Lubbock, Midland, Oklahoma City, and Columbus & Weimar, Texas, employing more than 2,300 team members. At Cavender, we live by our motto: “Making Confidence Happen” (MCH). We act with integrity, show our customers we care, take ownership, bring positive energy, and deliver expert knowledge in every interaction. This culture has fueled our success and continues to drive our growth today. We are now seeking experienced Internet Sales Consultants to join our Cavender Toyota team and help us “Make Confidence Happen” for every customer who connects with us online.

Requirements

Proven experience in internet or BDC sales within a dealership (required)
Strong computer skills (Microsoft, Outlook, CRM tools)
Excellent written and verbal communication skills
High school diploma or GED required
Valid driver’s license, clean MVR, and ability to pass background and drug screening

Responsibilities

Engage with internet leads by phone, email, and text to build relationships and drive appointments
Follow up with internet inquiries and unsold showroom traffic to maximize sales opportunities
Handle inbound calls and respond promptly and professionally to customer questions
Identify customer needs, provide product/service information, and schedule showroom or service appointments
Document all customer interactions accurately in the CRM system
Maintain product knowledge to confidently present vehicle features, benefits, and promotions
Build long-term relationships that create repeat and referral business
Work collaboratively with the sales team, upholding Cavender’s values of professionalism and integrity