INTERNET SALES (OKC/FT) - Non-Safety Sensitive
About The Position
Sales Associate’s promote and sell merchandise available on the web Work directly with internal and external customers Follow up with customer orders and inquires Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations Work on an organizational level with other departments to ensure customer needs are met Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs Explain features of products in a manner that the customer will understand Explain features of products that will benefit the customers based on their needs Prepare sales tickets for orders obtained Assist customers in making product selections based on customers specifications Recommend, select, and help locate or obtain merchandise based on customer needs Describe merchandise and explain use, operation, and care of merchandise to customers Must stay educated on new products, policies, as well as advertisements the store is running Knowledge of methods for showing, promoting, and selling products Adequate ability to use a phone and computer while also being able to navigate through internet Use excellent customer relations Following up with customers by email and phone
Requirements
- Ability to lift 10lbs
- Must be able to listen and respond to customer’s needs
- Ability to multi-task required
- Ability to communicate effectively with team members
- Knowledge of employment and safety procedures.
- To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, hearing/listening and repetitive motion.
Nice To Haves
- Sales experience preferred, not required
- Positive attitude when working with internal and external customers
- Adequate ability to use a phone and computer while also being able to navigate through internet
Responsibilities
- Promote and sell merchandise available on the web
- Work directly with internal and external customers
- Follow up with customer orders and inquires
- Assist with any problems associated with merchandise in conjunction with customer service and warehouse operations
- Work on an organizational level with other departments to ensure customer needs are met
- Ask customers questions about products, prices, availability, and product uses to get a better understanding of the customer’s needs
- Explain features of products in a manner that the customer will understand
- Explain features of products that will benefit the customers based on their needs
- Prepare sales tickets for orders obtained
- Assist customers in making product selections based on customers specifications
- Recommend, select, and help locate or obtain merchandise based on customer needs
- Describe merchandise and explain use, operation, and care of merchandise to customers
- Stay educated on new products, policies, as well as advertisements the store is running
- Use excellent customer relations
- Follow up with customers by email and phone
Benefits
- Benefits Package - Health, Dental & Vision, 401k Matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program
- Paid Vacation
- Employee Discounts
- 10% Gym onsite
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
