International Student Advisor I

University of Southern California • Los Angeles, CA

38d • $30 - $31

About The Position

The University of Southern California Office of International Services (OIS) seeks an International Student Advisor to work with our F-1 international student population. The ideal candidate will have prior work experience in the field of international education, possess strong verbal and written communication skills, demonstrate cultural sensitivity, and exhibit an interest in cross-cultural and intercultural communication. OIS supports international students and scholars as they strive to achieve their educational, professional, and personal objectives. OIS is a resource center that provides advising, information, and opportunities for involvement to help members of the USC international community make the most of their USC experience. Recognizing the many benefits of international educational exchange, OIS advocates for these benefits on campus, locally, and nationally. The hourly rate for this position ranges from $30.02 to $31.35 per hour. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. A cover letter and resume must be included in the application to be considered. The primary function of this position is to perform the duties of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS). A DSO must be either a citizen or a lawful permanent resident of the United States. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at [phone], or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law.

Nice To Haves

• Bachelor's degree in a related field
• Foreign language skills
• International experience

Responsibilities

• Coordinate the delivery of front-line customer service and intake advising, including in-person, by phone, by email, and via video calls
• Advise students concerning U.S. immigration regulations and USC policy; resolve routine and complex issues
• Perform the primary functions of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS)
• Review and process necessary applications for students as required by U.S. government agencies
• Prepare official documents and letters for students related to employment, travel, and enrollment
• Collect and report data and process compliance tasks in SEVIS
• Provide guidance and leadership to student employees; set expectations, train new staff, and model exemplary customer service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Number of Employees: 5,001-10,000 employees