Assistant International Student Advisor

The University of Texas at Austin•Austin, UT

1d•$49,000•Onsite

About The Position

The assistant international student advisor serves as a vital resource for international students navigating their educational journey in the United States. This role on the International Student and Scholar Services (ISSS) team combines expertise in immigration regulations with a passion for student success to create a supportive environment for our varied international community. The assistant international student advisor supports students through expert guidance on immigration matters while ensuring institutional compliance with federal regulations. This position reports to the senior international student advisor.

Requirements

Bachelor's degree and one year of related international experience.
Demonstrated analytical skills and ability to interpret and apply complex regulations.
Exceptional customer service orientation with a student-centered approach.
Superior written communication skills with meticulous attention to detail.
Professional demeanor and diplomatic approach to cross-cultural communication.
Strong intercultural competence and sensitivity to various student needs.
Proven public speaking abilities and experience delivering presentations to various audiences.
Self-motivated work style with ability to function effectively both independently and collaboratively.
Exceptional organizational skills and ability to manage competing priorities.
Resilience and adaptability in a dynamic, high-volume environment.
Relevant education and experience may be substituted as appropriate.
Note: Due to federal database requirements, only U.S. citizens and permanent residents may apply for this position.

Nice To Haves

Experience advising international students on F-1 regulations in a university setting.
Experience working with various international populations.
Understanding of international student adjustment challenges.
Experience living or studying abroad.

Responsibilities

Immigration Compliance Serve as Department of Homeland Security Designated School Official and provide general guidance to F-1 international students regarding immigration regulations and policies
Issue I-20 documents and process immigration requests with precision and meticulous attention to regulatory requirements
Maintain and update student records in the Student and Exchange Visitor System (SEVIS) in accordance with federal regulations
Stay current with evolving immigration policies and contribute to the team's collective expertise
Collaborate with ISSS leadership, as needed, to interpret and apply complex immigration regulations, exercising sound judgment within your scope of authority
Communication and Programming Manage inquiries through the departmental communication channels with professionalism, cultural sensitivity, and attention to detail
Provide clear, accurate guidance to international students on immigration status, benefits, and compliance requirements
Liaise with federal agencies regarding student immigration benefits, serving as an advocate for students when appropriate
Host engaging webinars and workshops that translate complex immigration regulations into accessible information
Help maintain website information regarding programs, services, and related resources for international students
Contribute to critical programming initiatives, including new student orientation, intercultural and social events, and specialized workshops
Student-Centered Service Work as a highly functioning, collaborative member of the student advising team to support the needs of UT Austin’s international student community
Coordinate with front desk personnel to ensure seamless service delivery and appropriate response prioritization
Support and assist administrative staff with efficient in-person services for time-sensitive documents, including travel signatures, course drop forms, and verification letters
Identify opportunities for process improvement that benefit both students and the institution
Transform routine administrative interactions into opportunities to build rapport with students
Team and Institutional Support Champion ISSS and Texas Global priorities through active participation in programs and community-building events
Contribute to innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery
Foster a sense of belonging by supporting and staffing programs that connect international students and scholars with each other and the greater University community

Benefits

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin's libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card