International Student Advisor I
About The Position
The University of Southern California Office of International Services (OIS) seeks an International Student Advisor to work with our F-1 international student population. The ideal candidate will have prior work experience in the field of international education, possess strong verbal and written communication skills, demonstrate cultural sensitivity, and exhibit an interest in cross-cultural and intercultural communication. OIS supports international students and scholars as they strive to achieve their educational, professional, and personal objectives. OIS is a resource center that provides advising, information, and opportunities for involvement to help members of the USC international community make the most of their USC experience. Recognizing the many benefits of international educational exchange, OIS advocates for these benefits on campus, locally, and nationally. The primary function of this position is to perform the duties of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS). A DSO must be either a citizen or a lawful permanent resident of the United States.
Nice To Haves
- Bachelor’s degree in a related field
- Foreign language skills
- International experience
Responsibilities
- Coordinate the delivery of front-line customer service and intake advising, including in-person, by phone, by email, and via video calls
- Advise students concerning U.S. immigration regulations and USC policy; resolve routine and complex issues
- Perform the primary functions of a Designated School Official (DSO) in the Student & Exchange Visitor Information System (SEVIS)
- Review and process necessary applications for students as required by U.S. government agencies
- Prepare official documents and letters for students related to employment, travel, and enrollment
- Collect and report data and process compliance tasks in SEVIS
- Provide guidance and leadership to student employees; set expectations, train new staff, and model exemplary customer service
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
