International Logistics Support Specialist

Burlington Coat Factory Corporation • Edgewater Park, NJ

61d • $50,000 - $65,000 • Hybrid

About The Position

Serving as a subject matter expert and liaison for Burlington's Import Logistics team, the International Logistics Support Specialist will offer front-line technical and interpersonal 'helpdesk' support for internal and external stakeholders by fielding, interpreting and resolving matters of significance on behalf of logistics management. This role will work cross-functionally to support Import PO Change management, Logistics reporting requests and play a critical role in data integrity initiatives to ensure all data is complete, accurate and available in a timely manner.

Requirements

• Bachelor's degree. Experience may be substituted if appropriate
• 2-3 years Import/Export Operations/Logistic
• Strong verbal and written communication skills
• Strong analytical skills & special attention to detail
• Ability to work in a creative team environment
• Strong knowledge of Access, Excel, PowerPoint & Word

Responsibilities

• Review and respond to day-to-day logistics matters, in addition to handling complaints, arbitrating disputes, or resolving grievances.
• Act with a sense of urgency to direct communication to the right stakeholders in order to mitigate barriers to shipments and keep goods moving without delay.
• Assist with onboarding, educating and providing guidance for vendors as well as other departments within Burlington, to ensure the continuous flow of goods and information through proper channels.
• Oversee PO creation and change management on behalf of the Import Dept. Work Cross functionally with other teams involved to ensure requests are managed within SLA's.
• Design and prepare daily logistics reports to share with necessary internal and external stakeholders in a timely manner. Review reports for accuracy and perform root cause analysis to resolve issues that would result in any delays in delivering the product or resulting in higher costs.
• Partner with IT / Reporting team members to upgrade, enhance and deliver exceptional reporting solutions to the Import Team and partners.
• As a logistics representative with a finger on the pulse of the daily supply chain operations, communication and reporting, regularly provide consultation or expert advice to management to improve supply chain efficiencies.
• Complete special projects, professional training, other duties and responsibilities as assigned by Manager.

Benefits

• You will enjoy competitive wages, flexible hours, and an associate discount.
• Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance.
• Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan.
• We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees