International Logistics Specialist

Ocean Network Express • Boise, ID

32d

About The Position

This position is responsible for the successful booking, oversight and execution of Special Commodities cargo being exported out of North America. Specialists will be liaising with other internal stakeholders as well as accounts to optimize and coordinate Cargo movement, execution of marketing strategies and problem resolution The incumbent will report to a team lead and Supervisor.

Requirements

• High level of both verbal and written communication skills
• Strong Critical thinking
• Sound decision-making and problem-solving skills
• Ability to multitask and prioritize
• Adapts to change and prioritizes for high-end results
• Strong interpersonal skills
• Responsive, dependable and follows through
• Team awareness and ability to adjust daily to meet business needs and team goals.
• Good knowledge of rail, vessel and terminal operation
• Provides exceptional service to internal and external customers with accuracy, efficiency, and effectiveness
• Responds business and customer demands clearly, accurately, and timely in a caring manner
• G Suite and Microsoft office experience
• Strong, accurate, data entry skills
• 1+ function-related
• Bachelor's degree or equivalent experience preferred but not required.

Nice To Haves

• Knowledge of IMDG and 49CFR regulations helpful

Responsibilities

• Assist with the daily tactical processes that ensure smooth and safe movement of Special Commodities cargo moving out of North America.
• Quality utilization of tools (Oneforce, G Suite, Online ONE applications, ServiceNow) to provide timely information and expertise to customers and other internal stakeholders.
• Troubleshoot and resolve complex challenges involving the movement of Special Commodities cargo movement including but not limited to: schedule updates, resolves operational issues, regulatory issues for refrigerated, hazardous, breakbulk and/or out of gauge cargo bookings.
• Handles situations that may require adaptation of response or extensive research according to customer needs.
• Requires knowledge of the organization, products, and/or services.
• Critical thinking and problem solving
• Assess customer needs and suggest/promote alternative services
• Ability to work flexible hours/shifts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees