International Admissions Counselor - Center for Global Education

Universities of Wisconsin•Whitewater, WI

8d•$49,900 - $52,000

About The Position

The International Admissions Counselor is a 12-month, full-time position that reports to the Director of the Center for Global Education and works closely with the Office of Admissions. The individual will work as a team member in a fast-paced workplace focused on customer service and growth in both the quality and quantity of students. The International Admissions Counselor is responsible for international student recruitment and will represent UW-Whitewater to potential students, families, agents, consortiums, sponsoring organizations, and other entities both abroad and domestically. Primarily campus-based, the Counselor may occasionally be asked to represent the University regionally or nationally at recruitment fairs and similar. The Counselor assists in designing and implementing international recruitment strategies and in the development of outreach materials and web content targeting international students. The Counselor informs students, families, agencies/partners on the educational opportunities available and the admissions processes. The International Admissions Counselor processes complete international applications for international undergraduate, graduate, transfer, and exchange students, utilizing University guidelines to make fair and consistent admission and scholarship decisions. The Counselor maintains knowledge of non-U.S. academic systems and evaluates foreign academic credentials, determines corresponding grade point averages, and awards transfer credit. The Counselor serves as the primary contact for prospective international students, high school counselors, and recruitment partners, interpreting and explaining UW-Whitewater’s admission policies and requirements, corresponding with such parties to ensure applications are completed in a timely manner, issuing initial Form I-20s/DS-2019s, and utilizing Terra Dotta ISSS software for processing and providing documents to students. The Counselor increases applicant yield by fielding and responding to questions in a timely manner, monitoring applications for completeness, and following up on requests for missing materials. They maintain knowledge of F-1/J-1 immigration requirements pertaining to admissions, generate regular admission reports, and assist in analyzing return on investment and progress in meeting university strategic goals for international enrollment. The International Admissions Counselor also supports the work of the Center for Global Education as part of a university team supporting international and exchange students. The Counselor may be asked to assist with cultural programming and other events and activities.

Requirements

Earned Bachelor’s degree
Minimum of one-year experience in admissions, recruitment, higher education, or international student services
Valid driver’s license (or ability to obtain a valid driver’s license)
Valid passport (or ability to obtain a valid passport).
Strong organizational skills and ability to manage priorities
Demonstrated commitment to and experience working with diverse populations

Nice To Haves

Fluency in one or more second languages
Ability to serve as backup Designated School Official (DSO) and Alternative Responsible Officer (ARO) for immigration compliance work
Experience traveling internationally
Familiarity with student information systems, particularly PeopleSoft and Terra Dotta ISSS

Responsibilities

Increase applicant yield by fielding and responding promptly to questions from prospective students and others involved in the process (parents, partners, sponsors, counselors, etc.). Explain university policies and processes including admissions requirements, application procedures, academic programs, and campus environment and services. Provide counseling regarding admissibility, scholarship opportunities, and federal immigration compliance to prospective international students.
Process all international undergraduate and exchange applications in a timely manner. Manage admissions documents appropriately.
Increase applicant yield by designing communications in the CRM, monitoring applications for completeness, and following up on requests for missing materials.
Monitor International Admissions email address.
Communicate with Study Abroad coordinators regarding J1 exchange nominations.
Coordinate with the Graduate School to facilitate international graduate student applications and navigate the graduate admissions process.
Review complete applications and make admission decisions in a fair manner, consistent with University and office policy.
Communicate with admitted students regarding post admission “next steps” (net ID, housing, register for orientation, etc.) and issue relevant documents (I-20, DS-2019, etc).
Work with International Students and Scholar Services (ISSS) to guide students through the visa application processes.
Evaluate transfer credits for accredited coursework through the application process. Complete the transfer credit evaluation and post to students’ account. Request transcripts where appropriate.
Assist in the development of international student outreach materials and strategies for improving international enrollment.
Manage international student scholarships.
Participate in international student orientations as needed.
Participate in professional organizations, conferences and workshops when appropriate.
Track and report on student application and enrollment data for use in decision-making and evaluating return on investment and progress towards meeting university strategic goals for international enrollment.
Maintain knowledge of foreign academic systems to guide the evaluation of international academic credentials for determination of admissibility and scholarship eligibility.
Maintain knowledge of graduate international admissions criteria to assist in referring qualified students to the School of Graduate Studies.
Serve as backup Designated School Official (DSO) and Alternative Responsible Officer (ARO) for immigration compliance work.
Travel to designated college fairs, high schools, and other various recruiting events as assigned.
Additional duties as assigned.
This position requires demonstration with cultural competency, especially the ability to communicate in a culturally appropriate manner along with excellent verbal and written communication skills. The ability to represent the university with professional integrity to international organizations, colleges and universities will also be a necessary duty and responsibility. Strong organizational skills and ability to manage priorities are essential functions to this position.

Benefits

UW System employees receive an excellent benefit package.
To learn more about the UW System's comprehensive benefit package, review the UW System Employee Benefits Brochure

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