Internal System Admin

Surecomp

16d

About The Position

We are looking for an Internal Systems Administrator / Applications Specialist to join our Global IT team. This is a hands-on role, responsible for supporting, maintaining, and optimizing key internal business systems such as Jira, Salesforce, NetSuite, and others. The position includes end-to-end administration of business applications, user support, automation enhancements, and system integrations to improve cross-organizational operations. The role will collaborate with multiple internal stakeholders including HR, Finance, R&D, and Operations to ensure scalable and efficient usage of core platforms.

Requirements

• Proven experience as a system admin for at least two of the following: Jira, Salesforce, NetSuite.
• Experience managing users, permissions, and system automations.
• Familiarity with API-based integrations or iPaaS platforms (e.g., Zapier, Workato).
• Ability to translate business requirements into system configurations.
• Experience supporting internal teams across global organizations.
• Full professional proficiency in English (written and spoken).
• Ability to perform in a global company, in a multi-cultural environment
• Strong organizational and time management skills
• Ability to prioritize tasks effectively
• Strong work ethic, proactive, self-motivated, and results-driven
• Excellent communication and collaboration skills
• Proficient in spoken and written English

Nice To Haves

• Experience with SQL or BI tools.
• Basic scripting or development experience (e.g., JavaScript, Python).
• Prior experience in IT operations or internal tools support.
• Familiarity with systems such as Bob (HiBob), Confluence, or Microsoft 365.

Responsibilities

• Administer and support internal business systems, including Jira Cloud, Salesforce, NetSuite, and additional tools.
• Manage user roles, permissions, groups, and license utilization.
• Design and maintain workflows, automations, reports, and dashboards.
• Act as Tier 2 support for application-related issues and escalate to vendors as needed.
• Lead system configuration and improvements based on business needs.
• Integrate platforms using APIs or third-party integration tools.
• Document processes and create internal knowledge materials.
• Provide training and guidance to internal users on systems usage.
• Support system rollouts and application onboarding for new tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed