Internal Service Advisor - Honda Boone

Friendship AutomotiveBoone, NC
12d

About The Position

JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 5 states, 9 cities and has 21 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 13 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for an INTERNAL SERVICE ADVISOR to join our team at FRIENDSHIP HONDA OF BOONE Our ideal candidates are reliable, self-motivated, and enjoy working with people!

Requirements

  • 1+ years experience with verifiable success in a Service Advisor role
  • A strong focus on providing the best customer service around
  • Excellent communication skills, both written and in person
  • The ability to work well in a process-driven environment
  • The desire to work in a fast paced position
  • A focus on detail and organization
  • A professional, well-groomed personal appearance

Responsibilities

  • Promptly greet customers to obtain contact and vehicle information
  • Clearly document vehicle issues and customer concerns
  • Determine and recommend necessary maintenance or repairs
  • Prepare an accurate estimate for the cost of services
  • Monitor the service process and update customers frequently
  • Communicate completed services and charges to customers
  • Verify invoices and repair orders
  • Assist Service Manager as needed

Benefits

  • medical
  • dental
  • vision
  • life
  • disability insurances
  • paid time off
  • company holidays
  • 401(k)
  • various wellness and gym reimbursements
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