Internal Service Advisor/BDC

Ryan Nissan • Minot, ND

19h

About The Position

Internal Service Advisor / BDC Ryan Nissan Do you love keeping things running smoothly behind the scenes—and still talking cars? Our Nissan service team is looking for an Internal Service Advisor / BDC who knows how to connect the dots between sales, technicians, and management. What You’ll Do: Handle inbound and outbound service calls, texts, and emails Schedule service appointments with accuracy and efficiency Support the service drive by coordinating internal repair orders Follow up with sales on maintenance recommendations Keep customer information and RO notes clean, detailed, and up to date Be the calm, organized voice that keeps the service department on track What We’re Looking For: Automotive service or BDC experience (Nissan experience a plus!) Strong communication skills—phone, text, email, and in person Comfortable working with DMS/CRM systems and computers Detail-oriented, organized, and great at multitasking Positive attitude with a team-first mindset Why You’ll Love Working Here: Competitive compensation Paid Medical Dental, Vision, Life Insurance Options Paid Vacation/Holiday/Sick Supportive management and a collaborative service team 401(K) Busy, fun work environment Advancement opportunities (more than 70% of our management was promoted from within) If you’re great with customers, fluent in follow-up, and love helping a service department run like a well-oiled machine, we want to hear from you!

Requirements

• Automotive service or BDC experience (Nissan experience a plus!)
• Strong communication skills—phone, text, email, and in person
• Comfortable working with DMS/CRM systems and computers
• Detail-oriented, organized, and great at multitasking
• Positive attitude with a team-first mindset

Nice To Haves

• Nissan experience a plus!

Responsibilities

• Handle inbound and outbound service calls, texts, and emails
• Schedule service appointments with accuracy and efficiency
• Support the service drive by coordinating internal repair orders
• Follow up with sales on maintenance recommendations
• Keep customer information and RO notes clean, detailed, and up to date
• Be the calm, organized voice that keeps the service department on track

Benefits

• Competitive compensation
• Paid Medical Dental, Vision, Life Insurance Options
• Paid Vacation/Holiday/Sick
• Supportive management and a collaborative service team
• 401(K)
• Busy, fun work environment
• Advancement opportunities (more than 70% of our management was promoted from within)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed