Internal Sales Agent

CrossCountry Mortgage, LLC•Rockaway, NJ

1d•Onsite

About The Position

The Internal Sales Agent (ISA) supports lead generation and business development by engaging prospective clients and referral partners through consistent outreach and follow-up. This role offers the opportunity to build a solid foundation in the mortgage industry through hands-on experience and a defined path for growth. This role is based in office and works closely with a collaborative team committed to achieving measurable results.

Requirements

Skilled in maintaining effective engagement and consistent productivity in a dynamic work environment.
Skilled in building rapport and establishing trust with prospective clients and partners.
Skilled in using the phone for outreach, sales conversations, and follow-up communication.
Skilled in taking initiative and driving tasks forward with minimal oversight.
Skilled in contributing effectively within a collaborative, results-oriented team environment.

Nice To Haves

1+ years of experience in the mortgage industry or in a sales-related role, preferred.
Experience using the phone to conduct sales outreach and follow-up, preferred.

Responsibilities

Initiate outreach to prospective clients and referral partners to generate new mortgage-related opportunities.
Build and maintain professional relationships with real estate agents, referral partners, and local businesses.
Conduct daily outbound calls and follow-ups to support lead generation and pipeline development.
Reconnect with past clients to maintain ongoing engagement and encourage future business opportunities.
Support loan officers by contributing to an organized, consistent, and positive client experience.
Contribute to brand visibility and engagement through ongoing communication and market outreach.