Internal Communications Specialist

Zscaler•San Jose, CA

2d•Hybrid

About The Position

Zscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate —we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. We’re looking for an Internal Communications Specialist to join our Employee Engagement team. You will be a key storyteller for our 8,000+ global employees, connecting the dots to help them understand the big picture and their vital role in it. We focus equally on communicating specific programs (the hardware) and our company culture (the software), partnering across the organization to ensure our values are a tangible, lived experience rather than just words on a poster. You will be based in San Jose, CA working a hybrid schedule (in-office Tuesday through Thursday).

Requirements

Bachelor’s degree or equivalent experience in communications, marketing, public relations, journalism or a related field
5+ years experience developing internal communications or culture communications, preferably in the technology space; with at least 3+ years experience providing communications guidance to leaders and internal clients
A proven track record of creating communication strategies across multiple channels and creating digital content and activations that drive engagement, get results and align with our brand and voice
Exceptional writing and editing skills, and strong organizational skills and attention to detail while managing a complex workload
Strong collaboration and ability to advise and influence clients in a way that builds trust and confidence

Nice To Haves

Experience guiding organizations through change
Proficiency in using AI tools to improve communication processes and output

Responsibilities

Creating and executing global communication strategies that balance program-specific launches with cultural initiatives to drive a cohesive and engaging employee experience
Partnering with People & Culture teams to ensure company values, behaviors, and mindsets are integrated into daily workflows and felt by employees around the world
Serving as a trusted advisor to internal stakeholders, translating complex initiatives and organizational changes into clear, relevant narratives that resonate at scale
Owning high-impact communication projects from strategy through execution, utilizing a mix of digital platforms and creative storytelling to reach a diverse global audience
Measuring the success of internal campaigns and pivot strategies as needed based on data to continuously improve how we engage and inspire our workforce