Internal Communications Coordinator, Intranet

exp.•Chicago, IL

63d•$55,000 - $65,000•Hybrid

About The Position

At EXP, we're driven to provide innovative solutions for the world's built and natural environments. As a team of engineers, architects, designers, scientists, creators and a community of professionals, we bring diverse and talented people together to solve the world's most complex challenges. Here, you join a team that leverages differences, harnesses their entrepreneurial spirit in an employee-owned company, that believes diversity is what gives us strength, seeks sustainable results and shares ambitions for each other, our clients and the communities we are part of and serve. To be a part of EXP means to have your own experience, while staying connected to a global network of professionals, who believe we are a part of something bigger. Together, we are EXP. Are you ready to design your future? Your work environment at EXP In this role, you will be a part of the Corporate Communications team, based in Chicago (hybrid opportunity). This position plays a crucial role in disseminating messages for a variety of internal audiences. The primary role of Internal Communications Coordinator, Intranet is to foster engagement through the intranet and develop content to educate and inspire employees. With a focus on managing the intranet, you will also support improving existing communications and delivering strategic communications through multiple channels. This position involves a blend of communication and organizational skills to support our internal online environment for employees.

Requirements

Bachelor's degree in communications, journalism, public relations or related experience.
1-3 years of experience in communications, preferably in the AEC industry or equivalent experience.
Knowledge and experience with internal distribution platforms such as Poppulo, Viva Amplify or related platforms, and online content management systems including SharePoint or other similar intranet platforms.
Demonstrated mastery of English grammar, including spelling and punctuation.
Creative thinking with strong storytelling and writing skills.
Proficient with the Microsoft Office Suite and knowledge of Adobe Creative Cloud.
Ability to thrive in a deadline-intensive environment.

Responsibilities

As a member of the communications team, reporting to the Internal Communications Manager, you are responsible for writing compelling content for internal audiences that aligns with EXP's business objectives and values, including articles, emails, announcements and leadership messages.
Ensure all intranet content is accurate, timely and compliant with EXP policies by actively monitoring, moderating and enforcing guidelines to maintain a safe and respectful online environment for employees.
Observe how employees interact with the intranet to identify improvements. Review employee feedback in order to provide suggestions and address issues.
Analyze intranet usage trends and engagement rates to measure effectiveness that will guide future strategy for the intranet.
Assist in publishing and archiving content to ensure the intranet is always current, accurate and relevant.
Collaborate with internal teams to seek information and suggest story topics to ensure employees are informed.
Build and maintain strong relationships with intranet stakeholders across different shared services and sectors.
Participate in the communications team's content review process, according to AP standards, to provide edits for clarity, comprehension and effectiveness.
Work closely with corporate marketing team for the development of engaging multimedia campaigns for internal use.
Make sure all communication materials meet EXP's brand guidelines and standards.

Benefits

In addition to competitive pay, we offer a comprehensive benefits package for all full-time employees, including health insurance, vacation time, and 401(k) retirement benefits.

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