Communications Specialist - Design & Intranet

TX-HHSC-DSHS-DFPS • Houston, TX

2d • Remote

About The Position

The Texas Health and Human Services Commission (HHSC) seeks qualified candidates to fill the Communications Specialist – Design & Intranet position within Access and Eligibility Services (AES), Strategic Engagement and Employee Support – AES Internal Communications. AES is driven by its mission to connect Texans, services and supports by helping individuals and families in need of food, medical care, cash assistance and other social services.
Under the supervision of the Director for AES Internal Communications, the Communications Specialist focuses on overall internal communications of Access and Eligibility Services (AES), to plan and develop visual communications for a wide range of communication programs and special projects.
The Communications Specialist participates in variety of initiatives that encompass communication strategy, design, video, photography, intranet, websites, writing, and/or creative thinking. The role will also provide general support for overall internal communication initiatives and works as part of a close-knit communications group.
The responsibilities of the Communications Specialist vary and will include functioning as a strategist and project manager, creative consultant, content creator, advisor, multimedia specialist, copywriter and editor, as well as providing support for general communication matters.
The ideal candidate will thrive in an environment that emphasizes: innovation through new ideas, striving for excellence by taking pride in your work, embracing our differences as a source of strength, accomplishing more through partnership, leading by example, and learning for continuous improvement.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.
Candidate is able to live anywhere in Texas.

Requirements

• Knowledge of: Using Adobe Creative Suite and Canva for design and video work.
• Knowledge of: Basic HTML coding or SharePoint administration.
• Skill in: Identifying, developing and conveying information and ideas.
• Skill in: Creating visual communications including video and/or photography.
• Skill in: Managing multiple and competing priorities.
• Skill in: Working collaboratively and cooperatively with diverse groups.
• Skill in: Using a personable and approachable verbal communication style with the ability to quickly gain the respect of staff at all levels; practices attentive and active listening.
• Ability to: Think creatively and support creative thinking in others.
• Ability to: Build strong relationships with other key staff.
• Ability to: Respond to requests with a sense of urgency, partiality, accountability, integrity and speed.
• Graduation from an accredited four-year college or university with major course work in communications, marketing, design or related field.
• At minimum, 2 years’ experience with responsibilities in design, video production, communication, web content, and/or organizational communication strategy development and execution.
• Experience with the Adobe Creative Suite or similar.
• Experience with web or intranet content management or administration.

Responsibilities

• Designs images, templates, publications and logos for internal meetings, initiatives and projects.
• Supports key aspects of the Access and Eligibility Services intranet, including design work, page and content development, plus some technical troubleshooting.
• Develops and carries out plan to capture and edit video, photos and audio for various projects.
• Serves as writing support for AES internal communications - including (but not limited to) intranet content, staff talking points, video scripts, presentation speaker's notes and email messages. Coordinates with subject matter experts to develop complete, accurate and compelling content. Generates creative and engaging themes for messaging to capture attention in a fast-paced environment.
• Participates in creating, organizing and executing communication plans for key AES initiatives - including development of an editorial calendar.
• Contributes to the development of mechanisms for evaluating the effectiveness of communication to inform changes for improvement.
• Acts as a liaison between AES and HHS Communications as needed to support to their development of external client communications.
• Attends various project workgroups and brainstorms to provide guidance on communication and identify opportunities to ensure staff are given timely information on various initiatives.

Benefits

• Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees