Intern, Ticket Operations- Kane County Cougars

REV Sports Management • Geneva, IL

6d

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. The Kane County Cougars is looking for a Ticket Operations Intern to join our team! The Ticket Operations Intern will support the ticketing needs of all customers by delivering excellent customer service during game days and regular business hours. This role assists with phone and in-person ticket sales, ticket office operations, and various game-day and administrative duties in a fast-paced sports environment. The internship is slated to start in May and end in September.

Nice To Haves

• Detail- orientated person to handle and prioritize multiple tasks.
• Passion to work in the sports industry.
• Strong customer service skills with previous customer service experience with phone customers preferred.
• Excellent written and verbal communication skills including successfully communicating with the public and other employees.
• Computer skills helpful: Google G Suite, TicketReturn Ticketing Software.
• Positive personality and enthusiasm.
• Available to work weekends and holidays throughout the season.

Responsibilities

• Assist customers who purchase tickets over the phone & in-person.
• Game day duties include assisting in the operation of the Ticket Office during walk-up sales as well as servicing clients in-person and over the phone.
• Miscellaneous duties including, but not limited to, answering the main phone line, pulling the field tarp, etc.
• Other duties as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed