Intern - Tech Operation Service

Coupe Health • Eagan, MN

18h • Hybrid

About The Position

About Coupe Health Healthcare today is complicated and confusing. Coupe Health changes that. Coupe delivers a different healthcare experience – one that is streamlined and simplified, saving our members time and money. At Coupe, we are passionate about transforming healthcare. Come join our team. Program Duration Our internship program runs approximately 40 hours per week, from June 1st through mid-August. The Impact You Will Have Coupe is looking for a motivated intern to support the development of our eligibility intake service , a core component of how we deliver value to our members. In this role, you’ll help define requirements, build and document processes, configure tools, and support team training. You’ll gain hands‑on experience working across technology, operations, and business teams while learning how data and workflow design drive a seamless member experience. This internship is a great opportunity for someone who enjoys solving problems, analyzing data flows, managing projects, and learning how business operations come together in a real-world environment. Additionally, you will map member needs to internal data inputs and workflows, learn how operational data moves across teams, configure and test workflows in Atlassian tools, help teams adopt new processes through clear documentation and training, and support cross‑functional collaboration to ensure accuracy and quality.

Requirements

• Must be enrolled in an educational program for the duration of the internship.
• Completed at least one year (2 semesters or credits equivalent) by the start of the internship.
• Undergrad Degree in Engineering, Data, Statistics or Mathematics is preferred.
• Professional demeanor, positive attitude, and a customer service orientation
• Willingness to take initiative and learn new concepts and technical skills
• Ability to work in a hybrid environment, including being on-site at least 2 days per week.

Responsibilities

• Leadership & Project Coordination Track tasks and action items that support project success Identify and communicate blockers to project leadership Provide regular updates on progress, challenges, and learnings
• Operations Gather and document requirements from stakeholders Learn and support how Coupe’s operational services connect to member value Help refine processes that improve efficiency and clarity
• Technology & Data Configure and maintain workflows in Atlassian tools Trace data inputs and outputs across internal teams Support analysis that ensures accurate data movement and process integrity

Benefits

• Real project impact Dive into meaningful projects that matter. Your contributions will shape our success, and you’ll see the tangible results of your work.
• Enterprise-wide network Connect with individuals across the organization. Develop relationships, learn from diverse perspectives, and expand your professional network.
• Continuous learning Every day is a chance to learn. On-the-job experiences will sharpen your skills, accelerate your growth, and drive your career forward.
• Planned personal and professional development events
• On-site caf é with breakfast, lunch, and grab-and-go options
• Free parking
• Business-casual attire
• On-site fitness center
• Hybrid environment

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed