Intern - Support & Services
About The Position
We invest heavily in new talent because your energy and fresh ideas are crucial to maintaining our position as a market leader. We'll challenge you to push beyond your comfort zone, with the belief that no idea is off-limits. At the same time, you'll have access to all the resources, mentoring, and feedback you need to grow. Moreover, regardless of your role, you can be yourself in a team that celebrates individuality and welcomes diverse perspectives. As a Services & Support Intern, you'll have the chance to join one of our teams across our Customer Success Organization. This internship offers hands-on experience helping customers succeed with NetApp solutions while developing technical, business, and customer-facing skills. As an intern in our Technical Support or Professional Services teams, you'll gain exposure to real-world challenges and learn how we deliver exceptional service and innovative solutions. Technical Support Engineer Interns focus on diagnosing, troubleshooting, and resolving hardware and software issues across complex storage environments. Services Associate Interns learn the inner workings of professional services by supporting roles such as sales, engineering, project management, and customer success. In both positions, you'll collaborate with cross-functional teams, develop technical expertise, and contribute to customer success.
Requirements
- Excellent written and verbal communication skills.
- Strong interpersonal and customer service skills for working with prospects, customers, and internal teams.
- Aptitude for learning new technologies and applying them in customer-facing environments.
- Ability to follow standard engineering principles and practices.
- Creative approach to problem-solving.
- Foundational understanding of Artificial Intelligence (AI) concepts and how AI can enhance customer solutions.
- Ability to leverage AI-powered tools for data analysis, insights, and process optimization.
- Interest in emerging technologies such as machine learning, natural language processing, and generative AI.
- Must be enrolled in an educational or professional program through summer 2026 or later.
Benefits
- comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU's), with all offerings subject to regional variations and governed by local laws, regulations, and company policies.
- volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations.
- comprehensive medical, dental, wellness, and vision plans for you and your family.
- educational assistance, legal services, and access to discounts.
- financial savings programs to help you plan for your future.
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What This Job Offers
Career Level
Intern
Industry
Computer and Electronic Product Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
