Intern - Retail Pharmacy Support Services
About The Position
At Publix, we are committed to making a difference and it's our pleasure to continuously develop our most valuable resource—our associates. Since its launch in 2007, the Publix Summer Internship Program prepares a cohort of young professionals for a smorgasbord of opportunities in the workplace. This is achieved through relationship building, development of self-confidence, and insight into industry knowledge. The 2026 Summer program dates are May 18 th – July 24 th at our company facilities in Lakeland, FL. Over these 10 weeks, interns will work 40 hours a week participating in impactful departmental projects that connect classroom learning to real-world corporate experience. Highlights include: Free housing provided in partnership with Florida Southern College (for interns that live outside of a 25-mile radius of the corporate office) Attending executive meetings Participating in group community service activities Touring manufacturing and distribution facilities Developing and delivering end of program presentations to Publix leadership Join a company consistently ranked as a great place to work. Grow professionally and personally while making a lasting impact. Apply today and grow your legacy with Publix. This internship posting can close within two weeks from the date it was posted. Candidates are encouraged to apply immediately. Position Overview Retail Pharmacy Support Services is a dynamic and engaging team in the Pharmacy RBU that plays a pivotal role in the success of Publix Pharmacy. The Retail Pharmacy Support Services Intern will be responsible for reviewing data obtained by the Pharmacy Support Desk and Audit Team to identify opportunities specific to a particular application, subject matter area, geographical area, etc. The intern will assist in updating reference materials, creating new processes and/or improving current processes to address any identified deficiencies. What you’ll do Self-study existing Pharmacy programs, services and products Perform in-depth analysis of phone and email tickets handled by the Pharmacy Support Desk Review pharmacy audit results to identify trends and opportunities Assist in proposing and implementing new policies and procedures that improve operational efficiency and/or compliance Assist other teams in the pharmacy RBU with various critical projects such as the development of a comprehensive Third-Party Billing Guide
Requirements
- must be an actively enrolled student not graduating prior to the start of the Summer Internship Program in May; or if graduating from a bachelor's degree program prior to the start of the internship, starting a graduate degree program in the upcoming summer or fall semester; or if graduating from a master’s degree program prior to the start of the internship, starting a graduate degree program in the upcoming summer or fall semester)
- must be pursuing a bachelor’s or graduate degree in pharmacy, business, data analytics, health sciences, or related field and be a current sophomore or above (rising junior or above as of the program start in Summer 2026) or a graduate student
- basic experience in Microsoft Word, Excel, and PowerPoint
- possess presentation skills
- must be interested in data analysis and interpreting data
- have a background in pharmacy or healthcare
Nice To Haves
- current or previous Publix associate
- Registered Pharmacy Technician or Pharmacy Intern
- general healthcare knowledge including insurance claims processing and/or Pharmacy Benefit Management (PBM)
- Intermediate skills in Microsoft Word, Excel, and PowerPoint
Responsibilities
- Self-study existing Pharmacy programs, services and products
- Perform in-depth analysis of phone and email tickets handled by the Pharmacy Support Desk
- Review pharmacy audit results to identify trends and opportunities
- Assist in proposing and implementing new policies and procedures that improve operational efficiency and/or compliance
- Assist other teams in the pharmacy RBU with various critical projects such as the development of a comprehensive Third-Party Billing Guide
Benefits
- Free housing provided in partnership with Florida Southern College (for interns that live outside of a 25-mile radius of the corporate office)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
