Intern - ServiceNow Engineer (REMOTE)

Velera

3d•$21 - $22•Remote

About The Position

Join the People Helping People Velera is the nation’s premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners’ success through innovative financial technology solutions and inspired service. The Opportunity This role offers exposure to business analysis, technical development, and process automation, giving interns a hands-on experience in building enterprise solutions on the ServiceNow platform. As an Intern, you'll work alongside experienced engineers on projects. We are seeking highly motivated students with front-end, or back-end development to join our dynamic team of skilled ServiceNow Engineers. You'll gain invaluable hands-on experience and contribute to building scalable solutions to enhance the ServiceNow Platform. This role provides a foundation for career growth while contributing to meaningful projects. The successful intern candidate will be amenable to working in an exciting, fast paced, dynamic, collaborative environment. Our development teams focus on creating intuitive and scalable solutions that allow businesses to customize their application functionalities. Join us to: Implement cutting-edge design and coding practices in collaboration with a dedicated development team. Build scalable automation platforms & automating workflows and functions. Develop interactive web UIs for complex application layers, prioritizing performance, reliability, and user experience for streamlined digital workflows and optimized client success. Learn & understand big data to build informational reports and dashboards for business users Day in the Life Morning: Understanding Business Needs Start the day by joining team stand-ups to review ongoing tasks and priorities. Collaborate with stakeholders to gather requirements for new ServiceNow features or enhancements. Document user stories and acceptance criteria for modules like Service Catalog, Customer Portal, or CMDB. Midday: Designing and Configuring Solutions Translate business requirements into technical specifications. Work with the development team to design workflows, tables, and data models. Configure ServiceNow modules and test functionality to ensure alignment with business needs. Afternoon: Development and Automation Write scripts to automate processes and improve efficiency. Assist in creating custom applications and integrating AI-driven features. Perform data imports and validate accuracy within the platform. End of Day: Quality Checks and Collaboration Our Program When selecting a company for your career are you someone that values bettering communities and the people that live in those communities? Are you looking for an organization that is leading in its industry and continues to grow and innovate based on client needs and industry trends? Does the idea of outstanding team culture and a career that fits your life and goals exciting? Velera’s Summer Internship Program provides you – a student enrolled in an accredited university - with the chance to develop and hone your skills in business. We offer the opportunity to build for your future by learning firsthand the Financial and more specifically Credit Union industry through professional inter-organizational experience, coupled with focused learning opportunities in your chosen career path or developmental interest. You’ll also gain insight into our rich history, our unique culture, and our committed social conscience. Over the course of this 11-week program, June 1 – August 14, 2026, it is VELERA's goal to provide our interns not only with a real job experience that better prepares future graduates for their chosen profession, but to provide them the knowledge and experience vital to navigate a business environment. In our program, interns will engage with a group of their peers in acquiring a knowledge foundation in Credit Unions, the financial industry, Six Sigma, preparing for a job search, presentation skills, and more. You will also be given opportunities to network directly with industry leaders at Velera. Velera Intern Program Entry Qualifications Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred. Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely. Strong, organizational, and detail skills, with the ability to consistently perform as business requests. Strong critical thinking, problem-solving, and cross-functional collaboration skills. Ability to adjust easily when directions and priorities change on short notice. Proficiency in MS Office Suite® with a heavy emphasis on Excel. Proficiency in software that applies to your major and function-specific internship. Passion for learning the Credit Union Industry. Believe in Velera’s culture and values. Ideal candidates have passion for their community as well as a commitment to diversity, equity, and inclusion. Preferred Qualification: Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact. Understanding of foundational AI concepts including basic prompt engineering. Exposure to Full-stack development capabilities with software design principles and agile methodologies. Exposure or experience in data structures and algorithms. Basic understanding of relational data modeling. Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications. Scripting in gaming mods also counts! Our primary language is Java Script with a lot of CSS and HTML. Other areas of exposure or experience in programming languages and disciplines: Java, Python, JavaScript, HTML/CSS, SQL, Powershell. Approach complex software challenges with critical thinking and innovative solutions. Strong communication skills and experience working in diverse cross-functional teams. Anything is possible mentality. If you can invent the idea, you can make anything!

Requirements

Enrolled in an accredited undergraduate degree program – upperclassmen and graduate students preferred.
Outstanding verbal and written communication skills, with the ability to coordinate thoughts, communicate, completely, and concisely.
Strong, organizational, and detail skills, with the ability to consistently perform as business requests.
Strong critical thinking, problem-solving, and cross-functional collaboration skills.
Ability to adjust easily when directions and priorities change on short notice.
Proficiency in MS Office Suite® with a heavy emphasis on Excel.
Proficiency in software that applies to your major and function-specific internship.
Passion for learning the Credit Union Industry.
Believe in Velera’s culture and values.
Ideal candidates have passion for their community as well as a commitment to diversity, equity, and inclusion.

Nice To Haves

Experience in evaluating or integrating AI into work processes, decision-making, or problem-solving through AI tools, automating workflows, analyzing AI-driven insights, or assessing AI's potential impact.
Understanding of foundational AI concepts including basic prompt engineering.
Exposure to Full-stack development capabilities with software design principles and agile methodologies.
Exposure or experience in data structures and algorithms.
Basic understanding of relational data modeling.
Previous software engineering experience gained from internships, academic or personal projects, coding competitions or relevant publications. Scripting in gaming mods also counts!
Our primary language is Java Script with a lot of CSS and HTML.
Other areas of exposure or experience in programming languages and disciplines: Java, Python, JavaScript, HTML/CSS, SQL, Powershell.
Approach complex software challenges with critical thinking and innovative solutions.
Strong communication skills and experience working in diverse cross-functional teams.
Anything is possible mentality. If you can invent the idea, you can make anything!

Responsibilities

Collaborate with stakeholders to gather requirements for new ServiceNow features or enhancements.
Document user stories and acceptance criteria for modules like Service Catalog, Customer Portal, or CMDB.
Translate business requirements into technical specifications.
Work with the development team to design workflows, tables, and data models.
Configure ServiceNow modules and test functionality to ensure alignment with business needs.
Write scripts to automate processes and improve efficiency.
Assist in creating custom applications and integrating AI-driven features.
Perform data imports and validate accuracy within the platform.