Intern, Records and Information Management (La Crosse, WI)

Dairyland Power Cooperative-posted 5 days ago
Intern
La Crosse, WI
501-1,000 employees
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Students will gain practical knowledge of business-focused Records and Information Management (RIM), working with both physical and digital records in a professional environment. This opportunity is designed to complement academic coursework by exposing students to the operational, technical, and compliance aspects of enterprise information management—an area of the profession that library and information science students may have limited exposure to in traditional coursework. Upon completion of this practicum, students will be able to: Apply records management principles in a business setting Execute RIM procedures that facilitate compliance with organizational policies and legal requirements Utilize enterprise records management systems and emerging technologies for information governance Contribute to process improvement initiatives and workflow automation projects Understand the role of RIM in business operations Develop professional competencies in data quality management and metadata analysis The Impact You Will Make in This Role:

  • Support physical and virtual records center operations according to established procedures.
  • Handle data changes and assigned tasks within the electronic records management system. Gain proficiency with enterprise content management technologies.
  • Review and analyze metadata to ensure accuracy and consistency.
  • Maintain and update procedures for RIM activities. Create clear documentation of workflows and processes. Identify problems in existing procedures, recommend improvements, and assist with implementing approved changes.
  • Participate in document digitization projects, microfilm conversion, and quality assurance activities. Ensure digital records are correctly classified and entered into the electronic records management system with appropriate metadata.
  • Contribute to ongoing initiatives in workflow automation, data migration and cleanup, and process improvement.
  • Currently enrolled in a master's degree program in Library and Information Science, Information Management, Archives, or a related field.
  • Ability to follow established procedures with strong attention to detail.
  • Basic understanding of data quality concepts and metadata principles.
  • Effective written and verbal communication skills appropriate for professional business environment.
  • Ability to work independently with moderate supervision while collaborating with team members.
  • Proficiency with standard office technology and ability to learn new software systems.
  • Strong organizational and time management skills.
  • Commitment to maintaining confidentiality and handling sensitive information appropriately.
  • Customer service orientation when interacting with internal stakeholders.
  • Preference for students from SJSU iSchool or UW-Madison Information School.
  • No prior professional experience required; relevant coursework or academic projects in records management, information governance, database design, metadata, or digital preservation preferred but not required.
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