Intern - IT

INTERMETRO INDUSTRIES CORP • Wilkes-Barre, PA

26d

About The Position

InterMetro Industries is seeking an IT Intern for our Corporate Department. This is an unpaid internship.
This role assists the department with a variety of Help Desk and end user related tasks. It also offers the chance to learn new technologies, in addition to opportunities in software application development.

Requirements

• High school diploma
• Currently enrolled in degree program for Information Technology or related field
• Less than 12 months of experience
• Working knowledge of Microsoft Technologies (Office Applications, Windows 10)
• Knowledge of computer hardware
• Working knowledge of IOS, Android mobile devices.

Responsibilities

• Handles basic help desk calls, such as password resets and PC troubleshooting, PC moves, basic wiring, administering upgrades, repairs, and enhancements to the various computers, devices, and software.
• Assists the technical applications and help desk team with troubleshooting issues pertaining to local workstations, printers, mobile devices (smartphones), and file shares.
• Builds upgrades PCs for employees.
• Engages 3rd party vendors for equipment repairs.
• Installs and configures applications for end-users.
• Educates end-users about various applications and platforms.
• Lifts and transports PCs and accessories.
• Other duties, as assigned.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees