Intern

DSV

1d•Onsite

About The Position

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. To strengthen our team on the Regional IT Services, we are looking for a motivated individual in an Intern capacity in order to support our current team in Miami, FL. We are handling the DSV environment which currently spans +70 countries and +700 sites. We work with primarily Citrix Environment, Dell, Lexmark and Cisco equipment and solutions. We offer you a position within RITS (Regional IT Support) whereby you get to learn various basic IT tasks, while helping support a large office and warehouse environment.

Requirements

Core IT competencies or Certifications
Minimum 3 years of experience from an Enterprise environment
Good business understanding
Good knowledge within Citrix
Good knowledge within Microsoft Office Suite
MCSE or equivalent
Good knowledge within LAN
Good knowledge within WAN

Nice To Haves

CISCO VOIP knowledge
Enjoy challenges and like to take on responsibilities
Be structured in your daily work and are used to working with multiple tasks
Have analytical skills and you believe that success is achieved trough a dedicated and competent interaction with others
Service minded
Open minded to changes and variance in the daily work
Desire to develop and maintain best practise documentation at a high level
Ambitious

Responsibilities

Computer Operation (implementing and maintaining)
Overall knowledge of Microsoft Office Suite
Basic Understanding of Citrix
Basic troubleshooting skills of print related issues
Drive and Printer Mapping
Basic understanding of Network Topology
Network services and name resolution, TCP/IP and routing
Managing individual ticket reporting tool
Knowledge of Microsoft Active Directory user and computer management tools
Participating in business projects – end user moves
Work with users face to face and remotely and have good communication skills
Upgrading/Migrating local offices
Troubleshoot both local and remote End user and printing issues
Support multiple buildings in the State
Creating positive external and internal image, including taking care of self- appearance and workplace
Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company
Professional skills development by participation in training and constant self-education
Knowledge of goals of quality, environment protection, safety and working in accordance with the policy of the company
Compliance with commercial and business