Intern - IT Help Desk

Nelnet • Lincoln, NE

2d

About The Position

Our Vision: We make dreams possible. Yes, we’re a student loan servicer. We’re also a technology company, idea incubator, start-up accelerator, and K-12 and higher education expert. At Nelnet, we’re so much more than what you think—and we’re just getting started. So, no matter what you want to do in life—build codes or build brands—we’re the best place to do it. Join Nelnet as an intern and do real work that matters to our business. All Nelnet interns receive one-on-one mentorship, competitive pay, casual dress, flexible schedule, intern-specific programming, and meaningful work experience. Apply to one of our internships today. Your career awaits. The IT Intern will experience Nelnet’s business and culture through hands-on work experiences in the desktop support group. This position will accomplish tasks and activities related to goals, plans, and competencies agreed upon by the Intern and his/her assigned supervisor. - Provide general assistance and support for the department’s desktop support projects. - Troubleshoot employee PC, phone, and computer peripherals technical issues. - Assist with new employee PC, phone, and computer peripherals set up and any employee PC equipment moves. - Provide backup as directed by supervisor and other duties as may be assigned.

Requirements

• Enrolled in courses and actively pursuing a degree in Computer Science or related field(s).
• Minimum junior status in field of study.
• Demonstrated interest and aptitude in computer technology.
• Experience with Microsoft Office, including Excel and Word.
• Good oral and written communication.
• Willingness to learn new processes.
• Energetic and enthusiastic attitude.
• Able to lift approximately fifty pounds.

Responsibilities

• Provide general assistance and support for the department’s desktop support projects.
• Troubleshoot employee PC, phone, and computer peripherals technical issues.
• Assist with new employee PC, phone, and computer peripherals set up and any employee PC equipment moves.
• Provide backup as directed by supervisor and other duties as may be assigned.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees