Intern I

Bank of GuamHagåtña, GU
Onsite

About The Position

At the Bank of Guam, the mission is to delight customers by delivering exceptional service and being there for them when they need us most – just like family. The bank demonstrates care by being AUTHENTIC, COMPASSIONATE, COURAGEOUS and PERSEVERING in all interactions. Employees are encouraged to find their passion and be their best selves for customers, fellow employees, and the greater community by living the brand, embracing the journey, being an owner of their career, and loving to learn. Under the supervision of Department/Branch Managers, Summer Interns are responsible for supporting various Departments and Branches with bank projects, including event coordination, development, communications, and administration.

Requirements

  • PC proficiency in word processing, spreadsheets and database software in an Internet environment
  • Ability to operate standard office equipment (typewriter, facsimile machine, copier machine, telephone)
  • Ability to work flexible hours/days
  • Ability to work independently, to analyze, and resolve issues
  • Able to communicate (verbal, written and listening) effectively
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Good organizational and analytical skills.
  • Must be at least 16 years of age at the time of employment
  • Must be a current high school student at the junior or senior level

Responsibilities

  • Maintains and projects the Bank's professional image throughout daily interaction with the team.
  • Be open to cross-training, collaborating and supporting fellow co-workers with tasks to help meet the needs of the business.
  • Participate/interact in department/branch meetings to include team building sessions.
  • Demonstrate brand behaviors through daily interactions with management, colleagues, and internal and external customers.
  • Responds professionally to job related questions and inquiries if possible, or directs them as necessary.
  • Represent/participate in Bank sponsored events and community outreach programs.
  • General administrative support: file, organize, maintain inventory, data entry, etc.
  • Performs industry or customer research, data capturing that may require analysis at supervisor’s request.
  • Provide support for internal & external customers.
  • Support event coordination that may include set up to facilitation.
  • Gather customer feedback or data.
  • Complete all other assigned duties/tasks and projects to meet the needs of the department, branch or business.
  • Adheres to all Local and Federal Banking Regulations to include Bank Secrecy Act/Anti Money Laundering and all other regulations applicable to function.
  • Adheres to all Bank Security Protocol (ie: Facilities/Systems and Customer Information).
  • Complete all bank mandated training.
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