Intern - Healthcare Administration (Outpatient Services)

Dominion Care•Tuckahoe, VA

About The Position

We are seeking a motivated and detail-oriented Healthcare Administration Intern to join our Outpatient Services team. This internship is designed for students pursuing a degree in Healthcare Administration, Business Administration, or a related field who are interested in gaining hands-on experience in blending patient-care with administration, and healthcare operations. This is an excellent opportunity to learn the behind-the-scenes functions that keep outpatient clinical services running efficiently while contributing to meaningful patient-centered care. Key Responsibilities Assist with daily administrative operations within outpatient clinics Support scheduling, patient flow coordination, and front office processes Participate in quality assurance and compliance tracking initiatives Assist with data collection, reporting, and performance metrics Support billing, insurance verification, and documentation audits (as appropriate) Contribute to workflow improvement and operational efficiency projects Attend leadership meetings to gain exposure to healthcare management strategy Interact with community partners to drive referrals and business to the practice Provide general administrative support to the outpatient leadership team Learning Outcomes By the end of the internship, students will: Understand outpatient healthcare operations and regulatory requirements Gain experience in healthcare compliance and quality improvement Develop professional communication and leadership skills Gain hands-on experience in collaborative approaches that drive better practice outcomes Observe strategic decision-making in a clinical setting Qualifications Currently enrolled in a Bachelor’s or Master’s program in Healthcare Administration, Business Administration, Public Health, or related field Strong organizational and time management skills Excellent written and verbal communication skills Proficient in Microsoft Office (Excel, Word, Outlook) Ability to handle confidential information with professionalism Interest in healthcare operations and administration Preferred Qualifications Prior administrative or healthcare experience Interest in pursuing a career in healthcare leadership or operations What We Offer Hands-on experience in outpatient healthcare operations Professional mentorship from healthcare leaders Exposure to compliance, quality improvement, and operational strategy Opportunity to complete required academic internship hours Potential consideration for future employment opportunities Qualifications

Requirements

Currently enrolled in a Bachelor’s or Master’s program in Healthcare Administration, Business Administration, Public Health, or related field
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office (Excel, Word, Outlook)
Ability to handle confidential information with professionalism
Interest in healthcare operations and administration

Nice To Haves

Prior administrative or healthcare experience
Interest in pursuing a career in healthcare leadership or operations

Responsibilities

Assist with daily administrative operations within outpatient clinics
Support scheduling, patient flow coordination, and front office processes
Participate in quality assurance and compliance tracking initiatives
Assist with data collection, reporting, and performance metrics
Support billing, insurance verification, and documentation audits (as appropriate)
Contribute to workflow improvement and operational efficiency projects
Attend leadership meetings to gain exposure to healthcare management strategy
Interact with community partners to drive referrals and business to the practice
Provide general administrative support to the outpatient leadership team