Intern - Desktop Support Engineering

United Therapeutics Corporation

1d • Onsite

About The Position

United Therapeutics is the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation, dedicated to developing novel pharmaceutical therapies and technologies that expand the availability of transplantable organs. Founded in 1996, the company focuses on treating rare, deadly diseases such as pulmonary arterial hypertension (PAH), pulmonary hypertension associated with interstitial lung disease (PH-ILD), and neuroblastoma. They are also actively working on creating manufactured organs to address the critical shortage of kidneys, hearts, lungs, and livers for transplant. The internship program offers a unique opportunity to collaborate with talented professionals in the pharmaceutical and biotech industry. It provides professional development opportunities, participation in a "Get to Know UT" Speaker Series, ongoing and formal assessments of work, and a chance to make an impactful difference in a patient-centric environment. Interns receive competitive pay for up to 40 hours a week and full access to onsite amenities. The selected intern will be required to report onsite at the RTP office for the entire duration of the program, which runs from May through August 2026. While housing and transportation are not provided, a relocation stipend may be offered to non-local candidates on a case-by-case basis.

Requirements

• Must be actively enrolled in a college or university program pursuing a degree in IT, IS, or a closely related field for the duration of the internship program
• Must be available to work 40 hours onsite during the duration of the internship program
• Must be proficient in Microsoft 365 (Outlook, word, Excel, Powerpoint)

Responsibilities

• Participate in asset and patch management of PC's and Mac's
• Build and deploy UT laptops and IT equipment for newly hired Unitherians
• Participate in new hire trainings through onboarding orientations
• Monitor level/tier 1 and 2 tickets to ensure timely escalation, resolution and overall service excellence
• Identify and communicate recommendations for tools and/or processes
• Develop and maintain robust documentation (not limited to) configuration documentation, support/administration manuals, and end user KBs regarding a system/solution/process

Benefits

• medical / dental / vision / prescription coverage
• employee wellness resources
• savings plans (401k and ESPP)
• paid time off
• paid parental leave benefits
• disability benefits
• Professional development opportunities and trainings provided throughout the program
• Participation in our “Get to Know UT” Speaker Series
• Ongoing and formal assessments of your work
• Opportunity to make an impactful difference in a patient centric environment
• Competitive pay up to 40 hours a week
• full access to onsite amenities
• A relocation stipend may be provided for non-local candidates.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern