Intern - Customer Service

ECHOorporated • Lake Zurich, IL

5d • $19

About The Position

ECHO Incorporated is an industry leader in developing and manufacturing high-performance, professional-grade, handheld outdoor power equipment. With distributors and thousands of dealers across North and South America, ECHO is constantly anticipating the future of the outdoor power equipment industry and the need for environmental sustainability. Working for ECHO means joining a team of people who are committed to collaboration, innovation, creativity, and high-quality products that make us a globally competitive brand. ECHO is hiring an intern in our Customer Service Department! This position will run from May 2026-August 2026. This position is paying $19/HR. The Customer Service Intern will be exposed to : Assist Consumer Support operations, including answering calls and recording information in our customer service database. Support order entry processes. Manage and oversee emails, chat interactions, calls, and various administrative tasks related to customer support. Communicate clearly and confidently both verbally and in writing. Exercise good judgment, discretion, and strict confidentiality. Teamwork-oriented. Self-starter with "Can Do" attitude.

Requirements

• Must be 16+ and enrolled in high school or college.
• Able to currently work in the United States.
• Must have excellent communication skills, verbal and written.

Nice To Haves

• Proficiency in Microsoft Office applications (Excel, Word, PPT, Outlook, etc.)

Responsibilities

• Assist Consumer Support operations, including answering calls and recording information in our customer service database.
• Support order entry processes.
• Manage and oversee emails, chat interactions, calls, and various administrative tasks related to customer support.
• Communicate clearly and confidently both verbally and in writing.
• Exercise good judgment, discretion, and strict confidentiality.
• Teamwork-oriented.
• Self-starter with "Can Do" attitude.

What This Job Offers

• Career Level: Intern
• Education Level: High school or GED