Intern-Customer Experience, Health Systems Strategy and Growth-Cambridge, MA or Nashville TN-2026
About The Position
Are you interested in an Internship opportunity with Philips? We wee individuals who are currently pursuing an undergraduate (BS) and/or graduate (MS) degree to participate in 3- month paid intern opportunities at our site in Cambridge or Nashville. Interns will gain firsthand exposure to theplete Marketing mix including Advertising, Analytics, Account Based Marketing, Branding, Campaign Planning, Communications, Digital and merce, Product Launch and Strategy. You will be challenged with varying tasks and projects that are critical to the Marketing function at Philips and you will be given the opportunity to provide strategic business rmendations based on your learning. Your role: Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies. Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies. Collaborate with marketing, service, and customer support teams to identify and best practices for customer engagement. Support initiatives that foster direct connection between frontline staff and customers. Assist with the monitoring of the closed loop process for customer feedback. Engage with internal stakeholders through improvement initiatives and feedback sessions.
Requirements
- Currently pursuing a bachelor's or master's degree in Computer Science, Data Science, Engineering , AI/ML Marketing, UI/UX or Business
- Demonstrated leadership, teamwork, strongmunication andanizational skills. Willing to take initiative, ask questions, and propose creative solutions to real business challenges.
- Comfortable working in a fast-paced, feedback-driven environment. Interested in learning and exploring new ways to measure and improve customer experience
- You are open to exploring how data and AI can drive better decision-making and customer oues. Strongputer skills (Excel, PowerPoint, Word, Outlook)
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without amodation for this position.
- US work authorization is a precondition of employment. Thepany will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
- For this position, you must reside in or withinmuting distance to Cambridge, MA or Nashville, TN.
Responsibilities
- Leverage AI-powered tools to analyze customer feedback, identify trends, and generate actionable insights that inform marketing and service strategies.
- Harness advanced AI-powered analytics platforms to process and interpret unstructured data sources to uncover patterns and actionable insights that drive marketing and service strategies.
- Collaborate with marketing, service, and customer support teams to identify and best practices for customer engagement.
- Support initiatives that foster direct connection between frontline staff and customers.
- Assist with the monitoring of the closed loop process for customer feedback. Engage with internal stakeholders through improvement initiatives and feedback sessions.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Number of Employees
5,001-10,000 employees
