Intern, Customer Data and Insights

Biogen • Cambridge, MA

2d • $29 - $57

About The Position

About the Role: This application is for a 12-week internship role from June - August 2026. Resume review begins in February 2026. This role is hiring for multiple positions. The US Customer Data & Insight (CD&I) are thought-partners responsible for understanding therapeutic area and brand performance by leveraging structured and unstructured data to generate actionable insights, inform strategy and customer understanding, and execute projects. The co-op will play a critical partnership role within the US Rare Disease team. What You’ll Do: The intern will be a member of our Decision Sciences team- specifically under the Insights and Analytics function. The team is a direct partner with our rare disease therapeutic area. We partner with a variety of stakeholders (Brand Marketing, Field Execution, Advanced Analytics & Omnichannel, Patient Services) to build integrated US business insights and enable a culture of data-driven decision making with high quality and impactful analysis. Serve as key strategic thought partner for the US Brand team Collect, interpret and synthesize insights to generate actionable recommendations to Brand team Collaborate with cross-functional insights partners to support delivery of US brand leadership needs Example projects may include: Manage patient or HCP market research projects end to end including defining the business need, requesting proposals from vendors, advising on research sample, monitoring field and designing read out plans Integrate clinical, patient and scientific data and secondary datasets to address key business questions related to commercial products and operational data Support monthly business review, brand performance measurement and review Who You Are: Experience in life science, marketing, technology or analytics preferred Digital savvy, strategic thinker with a passion for improving the patient and customer experience Adaptive and iterative work style with a tolerance for ambiguity & navigating complex challenges Strong analytics and problem-solving skills Established record of achievement and leadership Great communication skills in presentations, facilitation and written summary reports and the ability to interact well with all levels of management Process and result-oriented Genuinely curious, expansive thinker and immersive learner To participate in the Biogen Internship or Co-op Program, students must meet the following eligibility criteria: Legal authorization to work in the U.S. At least 18 years of age prior to the scheduled start date. Be currently enrolled in an accredited community college, college, university or skills program/apprenticeship. Education Requirements Master/ PhD Bachelor’s degree required Enrolled in an accredited Graduate program (preferably MBA or PhD) Job Level: Internship Additional Information The base compensation range for this role is: $29.00-$57.00 The actual hourly wage offered will consider the candidate’s current academic level and degree candidacy, inclusive of Associate, Bachelor’s, Master’s, JD, MD, PhD and MBA programs. It will comply with state or local minimum wage requirements specific to the job location. In addition to compensation, Biogen offers a range of benefits designed to support our educational employees, including, but not limited to: Company paid holidays Commuter benefits Employee Resource Groups participation 80 hours of sick time per calendar year Why Biogen? We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives. At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts. All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

Requirements

• Experience in life science, marketing, technology or analytics preferred
• Digital savvy, strategic thinker with a passion for improving the patient and customer experience
• Adaptive and iterative work style with a tolerance for ambiguity & navigating complex challenges
• Strong analytics and problem-solving skills
• Established record of achievement and leadership
• Great communication skills in presentations, facilitation and written summary reports and the ability to interact well with all levels of management
• Process and result-oriented
• Genuinely curious, expansive thinker and immersive learner
• Legal authorization to work in the U.S.
• At least 18 years of age prior to the scheduled start date.
• Be currently enrolled in an accredited community college, college, university or skills program/apprenticeship.
• Bachelor’s degree required
• Enrolled in an accredited Graduate program (preferably MBA or PhD)

Responsibilities

• Serve as key strategic thought partner for the US Brand team
• Collect, interpret and synthesize insights to generate actionable recommendations to Brand team
• Collaborate with cross-functional insights partners to support delivery of US brand leadership needs
• Manage patient or HCP market research projects end to end including defining the business need, requesting proposals from vendors, advising on research sample, monitoring field and designing read out plans
• Integrate clinical, patient and scientific data and secondary datasets to address key business questions related to commercial products and operational data
• Support monthly business review, brand performance measurement and review

Benefits

• Company paid holidays
• Commuter benefits
• Employee Resource Groups participation
• 80 hours of sick time per calendar year

What This Job Offers

• Career Level: Intern