Intern, Customer Data and Insights
About The Position
About the Role: This application is for a 12-week internship role from June - August 2026. Resume review begins in February 2026. This role is hiring for multiple positions. The US Customer Data & Insight (CD&I) are thought-partners responsible for understanding therapeutic area and brand performance by leveraging structured and unstructured data to generate actionable insights, inform strategy and customer understanding, and execute projects. The co-op will play a critical partnership role within the US Rare Disease team. What You’ll Do: The intern will be a member of our Decision Sciences team- specifically under the Insights and Analytics function. The team is a direct partner with our rare disease therapeutic area. We partner with a variety of stakeholders (Brand Marketing, Field Execution, Advanced Analytics & Omnichannel, Patient Services) to build integrated US business insights and enable a culture of data-driven decision making with high quality and impactful analysis. Serve as key strategic thought partner for the US Brand team Collect, interpret and synthesize insights to generate actionable recommendations to Brand team Collaborate with cross-functional insights partners to support delivery of US brand leadership needs Example projects may include: Manage patient or HCP market research projects end to end including defining the business need, requesting proposals from vendors, advising on research sample, monitoring field and designing read out plans Integrate clinical, patient and scientific data and secondary datasets to address key business questions related to commercial products and operational data Support monthly business review, brand performance measurement and review
Requirements
- Experience in life science, marketing, technology or analytics preferred
- Digital savvy, strategic thinker with a passion for improving the patient and customer experience
- Adaptive and iterative work style with a tolerance for ambiguity & navigating complex challenges
- Strong analytics and problem-solving skills
- Established record of achievement and leadership
- Great communication skills in presentations, facilitation and written summary reports and the ability to interact well with all levels of management
- Process and result-oriented
- Genuinely curious, expansive thinker and immersive learner
- Legal authorization to work in the U.S.
- At least 18 years of age prior to the scheduled start date.
- Be currently enrolled in an accredited community college, college, university or skills program/apprenticeship.
- Master/ PhD
- Bachelor’s degree required
- Enrolled in an accredited Graduate program (preferably MBA or PhD)
Responsibilities
- Serve as key strategic thought partner for the US Brand team
- Collect, interpret and synthesize insights to generate actionable recommendations to Brand team
- Collaborate with cross-functional insights partners to support delivery of US brand leadership needs
- Manage patient or HCP market research projects end to end including defining the business need, requesting proposals from vendors, advising on research sample, monitoring field and designing read out plans
- Integrate clinical, patient and scientific data and secondary datasets to address key business questions related to commercial products and operational data
- Support monthly business review, brand performance measurement and review
Benefits
- Company paid holidays
- Commuter benefits
- Employee Resource Groups participation
- 80 hours of sick time per calendar year
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What This Job Offers
Career Level
Intern
