Intern, AMI

Lansing Board of Water & Light • Lansing, MI

3d • $22 - $22

About The Position

The Lansing Board of Water & Light (BWL) has an opening for an Advanced Metering Infrastructure (AMI) Operations Intern in the Customer Operations Department. Position Summary: Job Type: Full-Time Summer Internship Dates: May 11, 2026 - August 07, 2026 Pay Rate: $22.00 per hour. The AMI Intern will support continuous improvement project work as well as day-to-day operations. The Customer Operations Intern will learn from, and be supervised by, a mentor of the AMI Department.

Requirements

• Currently enrolled in an accredited educational institution with a focus on Computer, Data Science, Business, or a related field with junior or senior status during the summer of 2026.
• Minimum GPA of 3.0.
• Must be enrolled full time in an accredited school for fall 2026 term.

Responsibilities

• Utilize PC to enter, retrieve and update customer information on BWL's Customer Information System, e.g., new service requests, account adjustments, deposits, billing account itemizations, etc.
• Capital Project Utilize system data to maintain project work schedules, monitor completed jobs and assist with management of work assigned to field service.
• Run reports for monthly dashboard reports and ensure accuracy of data
• Monitor material orders - follow up and confirm lead times
• Assist with AMI network troubleshooting to include site visits and updating records.
• Assist with workspaces and files.
• Document processes and create procedures, manuals, and training modules for associated tasks.
• Maintain and purge data items per BWL's data retention policies.
• Assist with project-related items.
• Required to follow BWL Safety Manual and wear personal protective equipment for all field work.
• Attends training and safety awareness and/or skills improvement as required by the BWL or government agency such as MIOSHA.
• Expected to comply with all BWL policies and work rules.
• Predictable and reliable attendance.
• Other duties as assigned by supervisor.

Benefits

• Competitive wages, employee development, and opportunity for professional growth.
• Robust time off benefits including vacation, free choice, sick leave, parental leave and 11 paid holidays.
• Comprehensive benefits package offered including medical, prescription, dental, life insurance, long-term disability, employee assistance program.
• Voluntary benefits including vision, supplemental and dependent life insurance, flexible spending, AFLAC options, LifeLock anti-theft, long term care, tuition reimbursement, and BWL's Home Purchase Plan – Forgivable $5,000 loan for purchase of a home in Lansing.
• Retirement programs including 401(a) Defined Contribution Plan (DC) (100% company paid up to 9.5 % of base salary for BU positions and up to 13% of base salary for NBU positions), 457 Deferred Compensation matches up to $2,500 per year.
• Post retirement benefits offered at the respective level of coverage, co-pays and health care premium, at the same level as active employees.
• Two fitness centers located on site open 24/7, work life balance program, employee assistance program, free parking and much more!

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed