Intermediate Clinical Application Analyst

University of Arkansas System•Little Rock, AR

About The Position

The Intermediate Application Systems Analyst supports IT Patient Systems – Revenue Cycle. Acts semi-independently under general supervision, requiring some instruction and guidance. Supports system applications, primarily PB – Professional Billing, Claims, etc. Is knowledgeable and proficient in supporting their team’s primary application(s) and also works to gain an increased understanding of overall system integration and functionality. Responsible for building system components, testing, implementation support and maintenance of assigned system applications. Performs analysis, trouble shooting and data collection, and then reports findings related to reported system issues. Analyzes/reviews and tests each product release and communicates needed changes to operations. Must be able to document and follow system change control procedures. Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs. Researches, analyzes, and works with other team members to facilitate and implement business and system workflows in order to expedite process improvement and coordinate business practices. Identifies best practices and works with team to implement opportunities for standardization. Prepares activity and other reports as necessary. Provides some guidance and mentoring to more junior analysts. Attains necessary certifications, as applicable, in a timely manner according to policy. Provides On-Call support for applications.

Requirements

Master's degree in clinical, Healthcare, Business, IT or related field with 1 year IT experience or clinical/operational experience or any combination of the two -OR- Bachelor's degree in clinical, Healthcare, Business, IT or related field with 3 years IT experience or clinical/operational experience or any combination of the two -OR- Associate's degree in clinical, Healthcare, Business, IT or related field with 5 years IT experience or clinical/operational experience or any combination of the two -OR- High School Diploma/GED with 7 years IT experience or clinical/operational experience or any combination of the two.
Required Certification: Epic Resolute Professional Billing – SBO
Must currently be certified or obtain within 3 months.

Responsibilities

Supports system applications, primarily PB – Professional Billing, Claims, etc.
Responsible for building system components, testing, implementation support and maintenance of assigned system applications.
Performs analysis, trouble shooting and data collection, and then reports findings related to reported system issues.
Analyzes/reviews and tests each product release and communicates needed changes to operations.
Documents and follows system change control procedures.
Works closely with other analysts, software vendors and operations to ensure that system integrity is maintained and that IT deliverables meet operational business needs.
Researches, analyzes, and works with other team members to facilitate and implement business and system workflows in order to expedite process improvement and coordinate business practices.
Identifies best practices and works with team to implement opportunities for standardization.
Prepares activity and other reports as necessary.
Provides some guidance and mentoring to more junior analysts.
Attains necessary certifications, as applicable, in a timely manner according to policy.
Provides On-Call support for applications.