Interface Analyst

Vancouver Clinic • Vancouver, WA

14d • $76,687 - $115,031 • Onsite

About The Position

Responsible to provide comprehensive support of computer system software and applications used by Vancouver Clinic. Work directly with management and users to conduct studies and analyses of requirements for system solutions. Will need to be able to work on-site as needed. Hiring Range: $78,000/yr - $100,000/yr commensurate with experience. ESSENTIAL FUNCTIONS and RESPONSIBILITIES: Maintain the integrity of clinic interfaces to/from Epic, to/from ancillary applications such as Change Healthcare, Nuance PowerScribe, Hyland OnBase, SureScripts and others as applicable Provide support of interfaces of the Epic software system and within the Cloverleaf interface engine Provide interface support including knowledge of HL7 message structure and error handling Design, create, and maintain interface documentation Participate in after-hours interface testing with software updates, firewall changes, and upgrades. Act as a liaison between Epic software and vendor software to resolve integration issue. This will include coordinating changes to the software, producing design specifications and tracking development activities for assigned projects Participate in the development of project proposals, coordinate and perform the development of system specifications and designs, define system interface requirements and specifications Assist and coordinate with other software analysts in the installation, testing, implementation and training of modifications, new releases and new software implementations Coordinate resources, schedules and communications for system development, testing implementation and support. Develop project schedules and assign/perform tasks Assist with third party software evaluations to ensure products work in alignment with TVC network standards and assist in creating process workflows for data that may need to be placed into the clinic EHR Communicate effectively and willingly in a positive manner with clinic and department staff so as to represent the I.S. department according to clinic mission statement and department standards Triage and troubleshoot trouble tickets as applicable Design, create, and test reports to solve complex business problems using SQL, and other database tools. SKILLS and ABILITIES: Proven ability to communicate effectively, both in written and oral form. Proven ability to work as part of a team, in a fast-paced production-oriented environment. Proven ability to satisfy customers and enhance software usage, in a production environment. EDUCATION AND EXPERIENCE: Bachelor’s or technical degree in related field (computer science, information systems, etc.) or equivalent combination of education and work experience. Minimum of two (2) years’ experience providing software support and project management, preferably in a healthcare environment. Minimum of two years’ experience with standard applications such as MS-Excel, MS-Word, email, FTP. Minimum of two years’ experience with clinical practice management systems and reporting tools. Current Epic Bridges Interface certification or acquisition within 120 days of hire: E-Prescribing badge, FHIR badge. Pay Range: $76,687.00 - $115,031.00 The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements. Vancouver Clinic CARES! Compassion. Advocacy. Respect. Excellence. Safety. Our mission is to provide a culture of compassion and respect for our patients and for one another, while delivering excellent high-quality care. Our employees are vital to our growth and progress, and with that objective we embrace diversity and endeavor to create conditions that provide everyone with an equal opportunity to succeed in a safe environment. If your passion lies in helping others, we invite you to apply with us today!

Requirements

• Proven ability to communicate effectively, both in written and oral form.
• Proven ability to work as part of a team, in a fast-paced production-oriented environment.
• Proven ability to satisfy customers and enhance software usage, in a production environment.
• Bachelor’s or technical degree in related field (computer science, information systems, etc.) or equivalent combination of education and work experience.
• Minimum of two (2) years’ experience providing software support and project management, preferably in a healthcare environment.
• Minimum of two years’ experience with standard applications such as MS-Excel, MS-Word, email, FTP.
• Minimum of two years’ experience with clinical practice management systems and reporting tools.
• Current Epic Bridges Interface certification or acquisition within 120 days of hire: E-Prescribing badge, FHIR badge.

Responsibilities

• Maintain the integrity of clinic interfaces to/from Epic, to/from ancillary applications such as Change Healthcare, Nuance PowerScribe, Hyland OnBase, SureScripts and others as applicable
• Provide support of interfaces of the Epic software system and within the Cloverleaf interface engine
• Provide interface support including knowledge of HL7 message structure and error handling
• Design, create, and maintain interface documentation
• Participate in after-hours interface testing with software updates, firewall changes, and upgrades.
• Act as a liaison between Epic software and vendor software to resolve integration issue. This will include coordinating changes to the software, producing design specifications and tracking development activities for assigned projects
• Participate in the development of project proposals, coordinate and perform the development of system specifications and designs, define system interface requirements and specifications
• Assist and coordinate with other software analysts in the installation, testing, implementation and training of modifications, new releases and new software implementations
• Coordinate resources, schedules and communications for system development, testing implementation and support.
• Develop project schedules and assign/perform tasks
• Assist with third party software evaluations to ensure products work in alignment with TVC network standards and assist in creating process workflows for data that may need to be placed into the clinic EHR
• Communicate effectively and willingly in a positive manner with clinic and department staff so as to represent the I.S. department according to clinic mission statement and department standards
• Triage and troubleshoot trouble tickets as applicable
• Design, create, and test reports to solve complex business problems using SQL, and other database tools

Benefits

• Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).
• We also offer a 401k retirement plan, along with an employer matching contribution up to 4%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees